Crank issues

Tiny
JHAM414
  • MEMBER
  • 2013 CHEVROLET MALIBU
  • 2.5L
  • 4 CYL
  • 4WD
  • AUTOMATIC
  • 75,000 MILES
My car won't start, I have a new battery, and starter just replaced. Alternator tested and is also good. When I go to start my car the dash lights up but when I turn further to crank the dash lights go completely off. No clicking noise or anything it's just dead. Do you have any idea what the problem could be?
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Saturday, November 23rd, 2019 AT 2:47 PM

3 Replies

Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

That sounds like a connection issue. Are the battery terminals in good shape, tight, and clean? Take a look at this link:

https://www.2carpros.com/articles/everything-goes-dead-when-engine-is-cranked

Let me know.

Joe

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Saturday, November 23rd, 2019 AT 6:21 PM
Tiny
JHAM414
  • MEMBER
The terminals are definitely clean and I have a secure connection. The last time it was functioning properly was Thursday when I drove it to work with no problems. Came to go on lunch and it hasn't started since. Someone else mentioned the theft system but the indicator light never stays on so I figured that couldn't be right.
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Sunday, November 24th, 2019 AT 2:10 AM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

Have you tried to start it in neutral? Also, I attached a picture of the under hood fuse box. I highlighted the starter fuse (12) as well as the starter relay (number 2). Check both. If there is another relay with the same part number, switch them. However, if there isn't, here is a link that shows how to test a relay:

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

Here are a few links you may find helpful:

https://www.2carpros.com/articles/how-a-car-fuse-works

https://www.2carpros.com/articles/how-to-check-a-car-fuse

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

https://www.2carpros.com/articles/how-to-use-a-voltmeter

https://www.2carpros.com/articles/how-to-check-wiring

Let me know what you find.

Joe
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Monday, November 25th, 2019 AT 5:35 PM

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