I'm having the exact same problem with my 2005 Escape. After spending 3400 dollars at a local mechanic to get the computer, coils, and one catalytic converter changed, I took my car to a Ford mechanic, and he said Ford has an 80,000 mile warranty on their exhaust systems (which would include my catalytic converters). He told me even though my catalytic converters went out before I hit 80,000 miles, since I am now at 83,000, they can't do anything for me. I spoke to a supervisor at the Customer Service Center named Kevin who said he'd file my complaint with the engineering department. If enough people talk to Ford about this problem, they will consider calling a recall.
I am SO DISAPPOINTED in my vehicle right now. I graduated from college last December, just got a job, thought I was getting a solid vehicle. Now I have 6500 dollars in bills for this issue even though my car is only worth 8500.
The thing that upsets me the most about this whole ordeal is that, even though the catalytic converter parts were defective before the warranty expired, it took my computer and ignition coils going out (which also shouldn't happen until the vehicle is ten years old) to find this, and they still won't stand behind their product! Ford has definitely lost a customer in this case.
Monday, February 8th, 2010 AT 7:05 PM