Cranks will not start

Hi,

First, this vehicle isn't offered in the US, so my technical information is very limited. However, I will try to help.

Since you hear the fuel pump turn on, the first thing I would check is to see if ignition spark is lost to the plugs. Here is a link that explains how that is done. If there is spark, see if the engine will start for a couple seconds using starting fluid.

https://www.2carpros.com/articles/how-to-test-an-ignition-system

It could be related to the immobilizer. However, most times that shuts both fuel and spark down and you are hearing the fuel system.

Let me know.

Joe