Transmission Grinding Noise

Tiny
HOLIVER.JOHNS
  • MEMBER
  • 2019 VOLKSWAGEN JETTA
  • 4 CYL
  • 2WD
  • AUTOMATIC
  • 48,500 MILES
When I accelerate and hit about 30/35 MPH, I hear a grinding noise from my transmission. Online forums explain this is coming from the torque converter and VW dealerships say it’s normal, but I am skeptical. It’s driven very easily as a daily driver, I am on time for all oil changes, and I’m about to go in for a 50,000 mile service.
Tuesday, December 28th, 2021 AT 11:35 AM

5 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 110,127 POSTS
Hi,

That is odd. The dealership said it was normal. By chance, is it loud enough for you to record and upload for me to hear? It shouldn't be grinding. Also, let me know if it has done this since it was new and if you have checked the transmission level and fluid.

One last question. Is it a 1.4L turbo or the 2.0L turbo?

Let me know.

Joe
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Tuesday, December 28th, 2021 AT 5:36 PM
Tiny
HOLIVER.JOHNS
  • MEMBER
  • 3 POSTS
Thank you for your reply. It’s a 1.4L turbo. And while I don’t have a video of it, this is a YouTube video that’s identical to what I am hearing:
https://youtube.com/shorts/Pcv7o3SXzpU?feature=share

I got the car with 33,000 miles on it and noticed it just before 40,000 miles. I haven’t checked the oil levels of it but I’m bringing it in for a 50k mile scheduled servicing which I believe includes transmission servicing.
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Tuesday, December 28th, 2021 AT 6:07 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 110,127 POSTS
Hi,

Yep, I heard it. Is it normal? According to VW, yes. Also, it does have to do with the torque converter. However, there is no fix for it and VW indicates it is normal.

I was able to find a "Tech Tip" related to this issue and have attached it below for your review. Read through it and let me know if the description seems to mirror what you experience.

Let me know.

Joe
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Tuesday, December 28th, 2021 AT 8:47 PM
Tiny
HOLIVER.JOHNS
  • MEMBER
  • 3 POSTS
Okay thank you very much Joe! That makes me feel better. I appreciate your help.
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Wednesday, December 29th, 2021 AT 4:58 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 110,127 POSTS
You are very welcome. I find it a bit hard to believe that VW finds that acceptable, but I'm not in charge. LOL It would absolutely drive me crazy.

Take care of yourself and please feel free to come back anytime in the future. You are always welcome here.

Also, Happy New Year!

Joe
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Wednesday, December 29th, 2021 AT 3:56 PM

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