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All the sudden the window stop working?

Tiny
SHENATH
  • MEMBER
  • 2002 FORD WINDSTAR
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 113,567 MILES
I bought this van in April of 2016 when we test drove it all the windows were working and the driver seat you are able to move forward and back with the controls on the side after I bought it and we left all the sudden the window stop working so it doesn't go up or down the seat no longer moves everything else seem to be fine on it until yesterday March 10th I got in the car to go to an appointment and I noticed the battery light was on I couldn't understand why drove about 20 miles to get to my appointment Park put the car in park and all of the needle gauges started moving up and down my gas gauge went all the way down on the light came on all of the lights came on as a matter fact I took the key out got out the car my headlights were on I went back inside checked the knob on my dash of my lights were off I didn't have them on couldn't turn off my lights couldn't turn off the radio now nothing on the dash works the odometer speedometer the reading my gas gauge my blinkers I don't know what I should do
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Saturday, March 11th, 2017 AT 12:24 PM

8 Replies

Tiny
CARADIODOC
  • MECHANIC
  • 33,742 POSTS
If the "Battery" warning light is on, start with that. That means the charging system is not recharging the battery. System voltage will be low. Computers don't tolerate low voltage, and will start to do weird things, then they will shut down. We'll worry about the power windows later, if there is still another problem to be diagnosed.

This guide can help us get started

https://www.2carpros.com/articles/electric-window-repair

Please run down this guide and report back.
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Sunday, March 12th, 2017 AT 2:20 PM
Tiny
JOHNNYDOC
  • MEMBER
  • 2 POSTS
  • 2002 FORD WINDSTAR
  • 6 CYL
  • FWD
  • AUTOMATIC
  • 80,000 MILES
Interior

The driver side window motor was replaced when it was going slow and making lots of noise. I replaced the motor and it worked fine for a few weeks. It then intermittently would not work. I replaced the motor again and after a few weeks it stop totally. I check the electircal and I got 12V at the motor leads when the up/down is pressed. If I unbolt or loosed the motor it starts working again. The motor seems to lockup with the lift mechanism (only notiched when fully up. What causes this? Do I need to repalce the actuator? If I do should I replace the actuator and motor as a set?
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Monday, May 4th, 2020 AT 3:12 PM (Merged)
Tiny
MERLIN2021
  • MECHANIC
  • 17,250 POSTS
You probably need to check the glass adjustment here's how to adjust it:
WINDOW GLASS ADJUSTMENT - FRONT 1. Remove the front door trim panel and watershield. Refer to TRIM PANEL -- FRONT DOOR . 2. Partially lower the front door window glass to within three inches of the full up position. Fig. 51: Removing Front Door Trim Panel And Watershield Courtesy of FORD MOTOR CO. 3. Loosen the nut and washer assemblies. Fig. 52: Loosening Nut And Washer Assemblies Courtesy of FORD MOTOR CO. 4. Open the front door. 5. Gently pull the front door window glass fully rearward into the door top glass run. 6. Tighten the nut. Fig. 53: Tightening Nut Courtesy of FORD MOTOR CO. 7. Apply downward pressure on the window regulator equalizer arm bracket. 8. Tighten the nut. Fig. 54: Tightening Nut Courtesy of FORD MOTOR CO. 9. Cycle the front door window glass to make sure of correct operation. Readjust the height if necessary. 10. Install the front door trim panel and watershield. Refer to TRIM PANEL -- FRONT DOOR . NOTE: If the hole is a vertical slotted hole, make sure that the nut and washer assembly is positioned at the bottom of the slot before downward pressure is applied to the window regulator equalizer arm bracket.


https://www.2carpros.com/forum/automotive_pictures/62217_window1_1.jpg



https://www.2carpros.com/forum/automotive_pictures/62217_window2_1.jpg



https://www.2carpros.com/forum/automotive_pictures/62217_window3_1.jpg



https://www.2carpros.com/forum/automotive_pictures/62217_window4_1.jpg


If this doesnt help, you need to have it scanned by a Ford capable scan tool to check the FEM(front electronic module).
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Monday, May 4th, 2020 AT 3:12 PM (Merged)
Tiny
JOHNNYDOC
  • MEMBER
  • 2 POSTS
The window seems well aligned and rearward in the track. It rides up smoothly with no jarring and into the upper track with even spacing as it slides in to the upper track. Won't adjusting it just mess up the alignment?

Also, in step 9 you refer to "Readjust the height if necessary". Is this if the window does not go all the way into to upper track? Can it be set to go too high? How do I do this?

What makes the motor cut off when the window reaches fully up and fully down? Does it have anything to do with the height adjustment?
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Monday, May 4th, 2020 AT 3:12 PM (Merged)
Tiny
MERLIN2021
  • MECHANIC
  • 17,250 POSTS
The height is by the downward pressure to the equalizer, this will apply spring pressure at the top part of upward travel to help the motor.
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Monday, May 4th, 2020 AT 3:12 PM (Merged)
Tiny
DAVINA
  • MEMBER
  • 1 POST
  • 2002 FORD WINDSTAR
The driver side power window just stopped working suddenly and I see there is a fuse that controls it in the power relay box for this window. The problem is I can't open this box and there is very little room to try and see what I am doing when I am trying to find out how to open it.
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Monday, May 4th, 2020 AT 3:12 PM (Merged)
Tiny
CBJUSTAVE
  • MEMBER
  • 1 POST
If it was just the drivers side the fuse is not the problem it will be the switch or the window motor to find out which go over this sguide the help you find out the trouble.

https://www.2carpros.com/articles/electric-window-repair

This guide can help if the motor is bad.

https://www.2carpros.com/articles/how-to-check-and-replace-a-electric-power-window-motor

Here is how to replace the switch and motor on your car below be careful when replacing the motor.

Check out the diagrams (Below). Please let us know if you need anything else to get the problem fixed.

Cheers
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Monday, May 4th, 2020 AT 3:12 PM (Merged)
Tiny
LDALLENJR
  • MEMBER
  • 0 POST
Thank you it was the motor in my car got a new one for $56.00 I love this site.
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Monday, May 4th, 2020 AT 3:12 PM (Merged)

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