Electric front windows will not go up or down?

Tiny
SWEETIE1965
  • MEMBER
  • 1997 FORD EXPLORER
  • 4.0L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 218,000 MILES
I can hear the motor running and it doesn't sound like the regulator is bad. It doesn't sound like anything inside the door is broken. I can pick them up manually with no problem. I can hear the motor for the windows come on once the switch is activated but the windows won't go up or down. It's just the ones in front. The rear windows work fine. What causes this?
Monday, July 18th, 2022 AT 11:56 PM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 54,137 POSTS
It does sound like the window regulators are bad, this is common and can happen close to the same time. Here is a video of the job being done on a similar vehicle with instructions below to show you how on your car.

https://youtu.be/oNxstjcA25k

Check out the diagrams (below). Please let us know if you need anything else to get the problem fixed.
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Tuesday, July 19th, 2022 AT 12:39 PM

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