Before taking your car in for repairs check our website for questions pertaining to your car repair, and gain as much free additional information as possible. The more information you can acquire the more intelligent you can be when car repairs are needed.

The repair shop should inspect your car and estimate repairs before beginning the work. The shop must provide a written or verbal estimate and the final bill cannot be more than 10% higher than the original estimate. Always ask to see the damaged or worn parts at the time the work order is placed. Have the repair shop give you the damaged/worn-out parts in the box the new replacement parts came in to ensure quality.

Always insist on factory OE parts (amazingly there are many car part manufacturers that produce sub-standard replacement parts) original manufacturer parts offer better usability and durability. If you are un-sure of the reason the part must but replaced ask the technician to show you the specific damage and why the part has failed.

Also, ask how long the repair shop will warranty the repair and if the warranty covers labor on the part if it fails prematurely. It never hurts to get a second opinion, once you have received the first estimate try checking around at a few shops and the dealer to make an informed choice.

If further assistance is needed, our certified car repair technicians are ready to answer your car questions.

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