Electric windows stopped working

Tiny
ERICNEV
  • MEMBER
  • 1997 CHRYSLER LHS
  • 3.5L
  • 2WD
  • AUTOMATIC
  • 100,000 MILES
I have the car listed above and the power windows won’t go up or down. I checked the switch seems fine. I am getting power to the switch because the lights turn on on the switches but when I work the switches the lights on the switches dim. Could this be a short in the master switch?
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Thursday, April 30th, 2020 AT 7:58 PM

10 Replies

Tiny
ASEMASTER6371
  • EXPERT
Good morning,

I attached a wiring diagram for you to view.

You will need a voltmeter to test the voltage at the switch. The dark green/red wire is the power wire. Can you check that wire at the back of the switch for power with the key in the on position?

https://www.2carpros.com/articles/how-to-use-a-voltmeter

https://www.2carpros.com/articles/how-to-check-wiring

We need to see if there is enough voltage for the system to work.

Roy
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Friday, May 1st, 2020 AT 3:41 AM
Tiny
ERICNEV
  • MEMBER
Okay, I checked for voltage and I m not getting any reading when I work the switches also I don t get any readings, when I check from power to the other terminals I get anywhere from 2.82v to 1.35v.
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Friday, May 1st, 2020 AT 12:37 PM
Tiny
ERICNEV
  • MEMBER
Okay, rechecked for voltage I m getting 2.88v dc when I work the switch it drops down to 1.99v.
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Friday, May 1st, 2020 AT 12:40 PM
Tiny
ASEMASTER6371
  • EXPERT
Okay, I asked you to check a specific wire with the key on. Did you check that wire and if you did, what was the voltage?

Roy
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Friday, May 1st, 2020 AT 12:52 PM
Tiny
ERICNEV
  • MEMBER
The green/red wire is getting 2.77v.
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Friday, May 1st, 2020 AT 1:01 PM
Tiny
ASEMASTER6371
  • EXPERT
Okay, go to the fuse block on the left side of the dash as indicated in the wiring diagram I sent you. circuit breaker 22 is what provides power to the switch.

Check that for power on both sides. You may have a bad circuit breaker or wiring issue.

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Roy
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Friday, May 1st, 2020 AT 1:13 PM
Tiny
ERICNEV
  • MEMBER
Okay, I ll check it. Thanks if I need further assistance I ll message you back.
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Friday, May 1st, 2020 AT 1:30 PM
Tiny
ASEMASTER6371
  • EXPERT
You are welcome.

We are here to help.

Roy
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Friday, May 1st, 2020 AT 1:41 PM
Tiny
ERICNEV
  • MEMBER
Hello again. I checked the circuit breaker with a light meter I get very dim voltage on one side the other has none. I already checked to see if maybe I had a bad ground but the ground seems fine. Honestly, I m out of options. I checked every door where the wires come in at to see if there was a broken wire and come up with nothing. Is there a solenoid anywhere that I can maybe check?
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Tuesday, May 19th, 2020 AT 2:10 PM
Tiny
ASEMASTER6371
  • EXPERT
Replace the circuit breaker. It should be the same on both sides.

Roy
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Tuesday, May 19th, 2020 AT 2:36 PM

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