Okay, let's remove the actuator and try to move the blend door by hand to make it is not obstructed. Also, plug in the actuator and work the controls to confirm the actuator failure. Also, my info tells me there is only one temperature actuator so you may have the A/C system low on charge which can case this is as well here is a guide to help you go over the system also, I found additional images for the blend door actuator for temperature.
https://www.2carpros.com/articles/air-conditioner-how-to-add-freon
Check out the images (below). Let us know what happens and please upload pictures or videos of the problem so we can see what's going on.
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Monday, July 3rd, 2023 AT 12:27 PM