Message that say “battery saver mode” and the truck AC did not turn on at all

Tiny
JOSUE RIVERA CLAUDIO
  • MEMBER
  • 2011 FORD F-150
  • 3.6L
  • V6
  • 2WD
  • AUTOMATIC
  • 180,000 MILES
I took my truck to a key-maker. After all copies where made and the setting where reset to add this two keys as the only administrative keys for the truck, the truck started showing a message that say “battery saver mode” and the truck AC did not turn on at all. (Does turn on like you press the button and no light come up). It seems to me like the AC climate control does not have power but the radio works fine, the 12 volts outputs charge my phone and all the instruments in the cluster work as well with the exemption of a battery light coming up right before turn in on the truck. I took the battery to three different auto part in order to be check and battery was 100% all three times. Also check the alternator and is charging the battery well. I don’t know if the reset had something to do with this. I when back to the key-maker and he reset it again and it still doing the same thing. Call for dealership and they want to charge $180.00 just to run the diagnostic. Does anyone has this same problem?
Saturday, January 5th, 2019 AT 5:48 PM

13 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,878 POSTS
Hello,

Can I ask if the security light is flashing when you try to crank it over? What happens when you use the original key?

Lets run the codes to see what come up.

https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing

Please run down this guide and report back.
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
JOSUE RIVERA CLAUDIO
  • MEMBER
  • 7 POSTS
Hello,

Thank you for your reply. The truck does the same thing with both keys. If by security light you mean the red light that come on when I lock the truck, no I don’t see a security light blinking. Everything in the panel work fine except the climate control unit as you can see in the video. Even the 12 volts outlets work fine. I have check the fuse one by one three times during this past weekend and today I did it again all are good. (Fuse box in the passenger side and fuse box in front of the engine). By the way I changed the battery today and still does the same thing.
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,878 POSTS
Thanks for the video it helps us see what's going on. It looks like the HVAC module has gone out but to be sure lets test the power and ground to the module. Here is a guide and the HVAC module wiring diagrams so you can see how it works:

https://www.2carpros.com/articles/how-to-check-wiring

A HVAC/CAN scan will tell us as well

https://youtu.be/InIlnsjOVFA

If the power and grounds are good I would try a used/rebuild HVAC unit. Check out the diagrams (below). Please let us know what you find.
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+3
Thursday, April 15th, 2021 AT 1:55 PM
Tiny
JOSUE RIVERA CLAUDIO
  • MEMBER
  • 7 POSTS
I’m follow your suggestions and I bought a used climate control unit. As soon it arrives I will install it and let you know if the problems was fix or not. Thank you for everything.
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
KEN L
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Okay please let me know what happens :)
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
JOSUE RIVERA CLAUDIO
  • MEMBER
  • 7 POSTS
Good afternoon Ken,

I just got the new/used climate control unit delivered today. I installed the unit and still no power what so ever. What should I check next?
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,878 POSTS
Do you have power at fuse #f46? Here is guide to help and the fuse location as well:

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Check out the diagrams (below). Please let us know what you find.
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+1
Thursday, April 15th, 2021 AT 1:55 PM
Tiny
JOSUE RIVERA CLAUDIO
  • MEMBER
  • 7 POSTS
I when ahead and change that fuse but still no power.
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
KEN L
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So does the fuse #46 have power but not the control head?
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
JOSUE RIVERA CLAUDIO
  • MEMBER
  • 7 POSTS
Yes. That is exactly what is going on.
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
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On the HVAC control head connector can you test pin #23 (black) to see if you have ground. Use a test light connected to positive.

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Let me know.
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
JOSUE RIVERA CLAUDIO
  • MEMBER
  • 7 POSTS
Problem solve. I finally give up and took it to a electromechanic. After almost spending eight hours working on the truck he finally found that the bcm that control every electronic on the cabin was having a bad connection. This can be found in the driver side of the truck. He clean everything up real good and put the connection back in. Everything is working fine again. Ken thanks for your time and efforts. I really appreciate it. Regards
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Thursday, April 15th, 2021 AT 1:55 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
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Glad you could get it fixed, that kind of problem can be tough. Please use 2CarPros anytime we are here to help.
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Thursday, April 15th, 2021 AT 1:55 PM

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