Not all problems are due to the same cause and some sort of diagnostics needs to be done to verify the source of the fault.
Some people knows what they are doing but some don't, even at dealers. It is not that they really want to rip-off people, just that they don't have the right people doing the right job, most of the time especially when it comes to diagnostics.
Most mechanics don't have the luxury of talking to the owner to get more details so what would you expect them to do if they don't understand your problem?
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Tuesday, October 9th, 2012 AT 4:29 PM