Friday, March 4th, 2011 AT 8:28 PM
I have same problem as "2003 Cadillac Deville cannot open glovebox door". Response by pkared on 2/10/2010 is good, but I need more description, because I do not see see the grey rubber grommet in a yellowish metal bracket or slider that the plastic hook and cable plug into. Which way should the tip of the screwdriver move? Toward the right side of the car?