This question is directed more toward the caradiodoc because of all the detailed replies I have received from him. The codes after they replaced the alternator free of charge, and that didn't take care of the issue were: PO 443, PO 032, PO 038, PO 748, PO 622, PO 1495. What do these codes indicate? Would you have performed this diagnostic test before or after you replaced an alternator? In response to your particular statement:
"Who is to say there wasn't a little corrosion on your computer plug, and by wiggling it during the valve cover service, it aggravated it enough to cause a bad connection?"
Now, in that statement, you would think that before replacing an alternator, they would have checked the simple things first. Especially since the Manager was involved. I was not a yelling customer, I spoke in a normal tone of voice because I know people don't get too far with that kind of attitude. I happen to be 61 years old with a lot of wisdom behind me. My 10 year old truck is immaculate so it's not like it looks like a piece of junk because it's 10 years old. I take better care of my vehicles than any woman I know, and most men. Most people when they are around my vehicle inside or out, are amazed at how new it still looks and smells. I even keep under the hood clean. I am not your typical woman who just drives a car in to the ground, then gets a new one. I have an entire folder of every receipt of every little thing that has ever been done to my truck including oil changes, tune ups, transmission tune ups, air cleaner assemblies, etc. You name it, it's there. Even the oil cap receipt.
Now I would like to believe that the shop did nothing to the truck to cause the damage, but because of certain behaviors by three of the personnel as well as the Manager, who WAS rude and YELLING at me, (which I was smart enough to take a person with me for a witness of what happened in coversation) and the FACT that nothing had ever been mentioned about the alternator/PCM system until I wanted the truck back finally (after three days), along with some other testing they did because of a misfire code, I have more reason to believe they did have something to do with it, than I don't. Although you have presented some good points, I still have my doubts and I know the burden of proof is on me. I also might mention that I am pretty mechanically and electronically inclined. I totally understand that most mechanics are going to defend another mechanic just as doctors would defend other doctors because of liability and law suits. I have to wonder if I had indicated that I did the work myself or a friend did it, would I be getting different responses. Thanks for all your responses, Caradiodoc, because you have enlightened me in specific areas.
Monday, December 5th, 2011 AT 1:30 AM