Will not turn over or start

Tiny
JADED4LIFE69
  • MEMBER
  • 2002 DODGE STRATUS
  • 2.4L
  • 4 CYL
  • 2WD
  • AUTOMATIC
  • 160,000 MILES
Hi, this is my daughter's car. It will not turn over with the key? I can jump a wire to the starter and it will turn over but not start. I cannot hear the fuel pump hum so I am guessing that is why it will not start. It ran fine until one day this just happened. She walked out and got nothing. All headlights, blowers, etc are working. I am assuming that the lack of power only to the starter and fuel pump happening at the exact same time are related. My question is what can cause this? And I checked all the fuses. Haha! The only other information I can add is that after switching the key on off multiple times I got a no bus under the odometer. Furthermore, it is not throwing any codes. Thanks in advance for your help!
Monday, September 18th, 2017 AT 6:49 PM

5 Replies

Tiny
STEVE W.
  • MECHANIC
  • 13,002 POSTS
Which Stratus? The four door sedan is an actual Chrysler design, the two door coupe is actually a Mitsubishi Eclipse in Chrysler clothing.
Even though they share a name they are actually entirely different cars.

To look up the correct wiring it makes a big difference.

From the description it sounds like either a bad ignition switch or one of the various circuits powered off the switch is bad. If you could tell me which version she has please, we can see what the diagrams show.
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Tuesday, September 19th, 2017 AT 2:51 AM
Tiny
JADED4LIFE69
  • MEMBER
  • 4 POSTS
Sorry. I should of said that. It is the four door. Thanks for your help!
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Tuesday, September 19th, 2017 AT 12:43 PM
Tiny
STEVE W.
  • MECHANIC
  • 13,002 POSTS
Nothing to be sorry about, most people do not know they are different. They are not the only vehicles like that. Another example is the Ford Explorer. You can have the Explorer or an Explorer Sport Trac. The Sport Trac is basically a fancy Ranger pickup while the other is a different chassis under it all.

Okay, first thing is to test the fuses using a test light to be sure you are getting power at each one. I like to test all of them simply because some are used for multiple power feeds not just what they are labelled.
Fuses 1, 8 and 10 are three fuses that send power to the ignition switch.
https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

We will try the no starter activation first, then check to see if the ASD relay is okay. It sounds like the issue could be ground related on the PCM side.

Next try moving the shifter to neutral while turning the key.
A bad transmission range switch can stop the PCM from activating the start relay.

Now using the test light, remove the start relay and probe the contacts in the PDC.
With the key held in the start position you should find battery voltage on two of the pins. If you do that part of the circuit is okay.

Next the ASD relay - It gets power from fuse 14. Remove it and you should find power on two pins there as well.

The attached diagrams show how the systems are interconnected.
What do you have for test equipment?
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Tuesday, September 19th, 2017 AT 10:17 PM
Tiny
JADED4LIFE69
  • MEMBER
  • 4 POSTS
I have a fairly decent digital meter to test with. The fuses are all good as well as the relay. I also tried to start it in neutral. Unfortunately, I do not have the car. :( It is broken down at her house about forty minutes from me. I will be at work the next few days and will not be able to get there. :( I will test the things you have told me to and get back with you as soon as I can. Thanks so much for your help to this point! I really appreciate it!
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Tuesday, September 19th, 2017 AT 11:48 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,959 POSTS
Please let us know what you find.

Cheers, Ken
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Thursday, September 21st, 2017 AT 11:48 AM

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