Will not stay running

DESTINEE SMITH

MEMBER
2011 VOLKSWAGEN JETTA
2.5L
2WD
AUTOMATIC
130,000 MILES

My husband checked the air filter under the hood, and I don't think it's related. My lighter outlets have not been working, and my horn wasn't working. He found the fuse that belonged to that and checked it. It was blown so we put a new fuse in. We went on a drive, and when we came back, I turned the car off. Forgot to put the windows up so I started the car again and it will turn on but won't stay on. Now my windows won't roll up either. The button in the glove box was also pushed. On top of that, my instrument panel where the speed is, lights won't turn on. Belong with my radio giving an error code that says "Safe".

7 Replies

JACOBANDNICKOLAS

MECHANIC
108,179 POSTS

Hi,

Are all other electrical components working? Also, have you rechecked fuses to see if any have failed?

The idea that the radio says safe mode means it's been locked down. It sounds like power was lost to it.

Do me a favor. Inspect the battery terminal connections. Make sure they are tight and clean, free of corrosion. Additionally, follow the ground wire from the battery and make sure where it attaches to the body and engine is tight, clean, and free of corrosion. Here is a link you may find helpful.

I will need to have the manufacturing date from the vehicle. VW loves to change fuse locations constantly. It should be on a label on the driver's side door frame.

https://www.2carpros.com/articles/everything-goes-dead-when-engine-is-cranked

I'll watch for your reply.

Take care,

Joe

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Sunday, October 31st, 2021 AT 6:41 PM

DESTINEE SMITH

MEMBER
5 POSTS

Thank you for your reply.

The battery terminals are intact, without any damage. The electrical components all work except for the ones that I was having issues with before. The windows do not roll up, and it is not the fuse because it is not blown, and the door locked still work. The dashboard instrument panel also no longer lights up. So, at night I can't see it.

The radio now doesn't work, and I did not purchase this care brand new, and when I got it, there was no owner's manual to find the code.

I believe the manufacturing date is 10/10/2011.

I attached a video of the issue, and a picture of that lable in the door frame, along with a picture of the radio.

Images & Video (Click to make bigger)

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Monday, November 1st, 2021 AT 3:50 PM

JACOBANDNICKOLAS

MECHANIC
108,179 POSTS

Hi,

That's the date, but it's 10/2010. By 10/2011, the 2012 model year vehicles were being produced.

I do have a question. VW has a "storage" setting on the fuse box. It shuts anything down that can draw power such as a clock. The purpose is to prevent battery drain when in storage. Is that the button you are referring to when you say the button in the glove box was pressed?

Let me know.

Joe

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Monday, November 1st, 2021 AT 9:11 PM

DESTINEE SMITH

MEMBER
5 POSTS

No, it's the tire pressure sensor reset.

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Monday, November 1st, 2021 AT 9:15 PM

JACOBANDNICKOLAS

MECHANIC
108,179 POSTS

The thing I'm getting confused about is the idea that the air filter was checked prior to all of this happening. That doesn't seem to fit into the symptoms unless something was disconnected by accident. Do all of the electrical issues start after checking the filter? Is the fuse he replaced still working?

Let me know.

Thanks,

Joe