My truck will not shift out of park why?

JOHNHICKS

MEMBER
2011 CHEVROLET SILVERADO
4.8L
V8
4WD
AUTOMATIC
87,765 MILES

Was driving from stop sign, went about 30 yards and heard a pop noise. From that point all I had was reverse. Had trucked towed home. I got in it to show someone that I only had reverse and now when I push the brake to shift out of park than truck will not shift out of park and my service stabilitrak light pops up on dash. Never had any issues prior to the sudden loss of gears. Any help would be greatly appreciated. Thank you

Tuesday, November 26th, 2019 AT 10:58 AM

4 Replies

KASEKENNY

MECHANIC
18,907 POSTS

If you have the stabilitrak light on, lets check codes and see what it says before we start taking things apart. You may need to drop the pan to see if there is metal in it. However let's start with getting codes and seeing what direction it takes us in.

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Tuesday, November 26th, 2019 AT 6:28 PM

KASEKENNY

MECHANIC
18,907 POSTS

Here are some guides that will help with pulling codes:

https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing

Plus here is a guide on drivetrain noises that you appear to have as well:

https://www.2carpros.com/articles/popping-noise

Please run through this info and let us know if you have other questions. Thanks

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Wednesday, May 5th, 2021 AT 3:08 PM

619SHOER

MEMBER
1 POST
2004 CHEVROLET SILVERADO
65,000 MILES

The truck was working fine, I was backing up to a dock, and put it in park to get out and check where I was, got back in the truck and went to put it in rev. And shifter would not move. I jiggled the shifter and pulled down on it. It moved down but feels disconnected now.

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Thursday, May 6th, 2021 AT 10:41 AM (Merged)

KASEKENNY

MECHANIC
18,907 POSTS

It does sound like the cable has broke or come off so I would suggest we start with replacing it unless you get in there and just find you can reattach it.

Either way you are going to have to open it up and find out what is going on in there.

Let us know what you find but here is the process from the manual that will help with this.

Thanks

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