No crank

Tiny
MIKE4571
  • MEMBER
  • 2007 SATURN OUTLOOK
  • 3.6L
  • V6
  • 2WD
  • AUTOMATIC
  • 171,000 MILES
2007 Saturn Outlook will not crank battery is fully charged when the key is turned on instrument cluster lights up everything seems normal except the PRNDL indicator square that's usually around the the gear that you are in is not there. This happened after window motor was shorted(trying to get it up with direct power from the battery). Checked all the the fuses and replaced as needed but still won't crank.
Monday, September 22nd, 2025 AT 3:48 PM

6 Replies

Tiny
STEVE W.
  • MECHANIC
  • 15,233 POSTS
Can you tell me which wires you tried to move the window, and which window? Do the locks and windows work? It looks like the only common item between them is the body control module. However it could still be a failure in the electric system. I would grab a simple test light and check all the fuses for power on both sides. Have seen ones that look good but were bad. https://www.2carpros.com/articles/how-to-check-a-car-fuse
Check the ones under the hood and in the dash fuse panels. From there you can check for power at the starter solenoid and see if it grounds when the key is turned.
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Monday, September 22nd, 2025 AT 5:47 PM
Tiny
MIKE4571
  • MEMBER
  • 4 POSTS
The two thick wires that come directly off the window motor. All the windows and door locks work as does everything else. I checked the pins on the starter relay one has power with the key on. The only noticeable difference is the indicator marker and the headlights don't come on but the taillights do.
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Monday, September 22nd, 2025 AT 6:49 PM
Tiny
STEVE W.
  • MECHANIC
  • 15,233 POSTS
Which window? Was the motor disconnected first or where was the power applied? If it was a front window it sounds like the power wiped out the logic in the switch and shorted the lighting (does the dash and other interior lighting still work? Can you dim the dash? With the other systems working it still sounds like the BCM is the issue but trying to determine if it may have done other damage.
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Monday, September 22nd, 2025 AT 7:09 PM
Tiny
MIKE4571
  • MEMBER
  • 4 POSTS
Yes all the other lights work and the dash lights dim. It was the passenger window. I'm not sure if it was disconnected before the power was supplied. Just trying to help a friend figure it out.
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Monday, September 22nd, 2025 AT 9:06 PM
Tiny
MIKE4571
  • MEMBER
  • 4 POSTS
And if it is the BCM would it need to be replaced or could the one in the vehicle be reprogrammed?
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Monday, September 22nd, 2025 AT 9:11 PM
Tiny
STEVE W.
  • MECHANIC
  • 15,233 POSTS
Most likely if it was connected it took the BCM out with the voltage going into a wrong circuit. It would need to be replaced if it's the problem. Then it would need to be programmed.
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Monday, September 22nd, 2025 AT 10:09 PM

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