Windows not working

Tiny
CJ MEDEVAC
  • MECHANIC
  • 11,004 POSTS
Just a little thought.

This broken/ stretched and broken wire issue found in the door's wire loom (rubber boot) has haunted many. The biggest headache was figuring it out and locating it in most cases.

Seems that you too have stumbled upon this post which has helped cut down on lots of hair pulling outages.

The right tools and parts might make this a pretty easy fix for a mechanical/electrical minded person.

I am going make two possible suggestions where you might seek some inexpensive help.

1) Local Jeep Club- They are always tearing into their stuff, might want to "show ouff" (show their skills) to a "helpless" gal! (lol!)

2) Local high school (yeah?)/ technical college (more preferred) automotive sciences shop (you know what I mean). Many times they will work you in for the cost of parts (probably minimal if it is a broken wire in the boot) and sometimes they ask for a "donation" for the service to help out the school. The tech school shop here wanted a whopping $25.00 donation after repairing an acquaintances vehicle. Things may vary depending on your location.

I am going throw in a third possibility, probably more expensive, but us Jeep people want things right! So this is the only way I can "anywhere" find "anyone" a decent/reasonable/ quality mechanic. To heck with all of that five star political/ survey junk filled out by people who cannot even pull their dipstick! My method puts you in touch with a "neutral" and experienced automotive industry kind of guy!

I try to send people to an inexpensive, but decent shop. I can kind of recommend a shop might near anywhere in the U.S. just by sending you to an experienced "car guy" who does not mind helping you at all to find that "special shop" whereas you might trust and grow dependent on in future years.

Please see my answer in this link!

https://www.2carpros.com/questions/2002-ford-expedition-transmission-help

Let me know how it is panning out!

The Medic

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Friday, June 10th, 2016 AT 4:40 PM
Tiny
EXTREMEDAZE101
  • MEMBER
  • 1 POST
@MSBCOMPUTER. Thank you so much. That was exactly the problem. Black wire was not making proper contact. I cut and wire, added a coupler and tada fixed. Thank Again!
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Monday, September 26th, 2016 AT 6:24 PM
Tiny
MQUIN25
  • MEMBER
  • 1 POST
Thanks for the help. I have a 2004 Grand Cherokee and it had the same problems. Took it in to a mechanic who really does good work. Kept it for a few days and said I needed a drivers side master switch. I took it home read this website found the orange and black wires on the passenger side broken. Spliced a short wire into the broken wires and everything works. Inside lights. Remote key, all windows and locks and lift gate. What a great website.
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Tuesday, September 27th, 2016 AT 6:54 PM
Tiny
DBELANSKI
  • MEMBER
  • 1 POST
I am having this same problem where all the windows do not work, the locks and the mirrors work. Replaced the master switch. Found the black wire in the door harness broken. Repaired it and still nothing. Fuses are all good. Any other ideas?
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Sunday, November 6th, 2016 AT 8:12 AM
Tiny
DENISE LABANE
  • MEMBER
  • 1 POST
Thank you all for the great information Hubby and I fixed it no problem! The boot was a pain to put back on, we finally popped out the white insert not knowing if we were going to cause more problems, worked like a charm!
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Thursday, February 9th, 2017 AT 11:39 AM
Tiny
CJ MEDEVAC
  • MECHANIC
  • 11,004 POSTS
That is great!

Even though I jumped in in the middle of this thread attempting to help back in 2012. (I am a CJ guy)

Seems quite a few people have been helped by this!

I am going to make another request from the next person please snap a few pictures of the boot, the broken wire, the repair you made and please post them.

I think that would help motivate and explain things in a nutshell to the person after you!

Thanks,

The Medic
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Thursday, February 9th, 2017 AT 4:18 PM
Tiny
AKCHARGER
  • MEMBER
  • 2 POSTS
Add another to the broken black wire problem! Thanks guys! (And good tip about taking white plug out to reinstall boot!)
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Friday, September 29th, 2017 AT 12:10 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,895 POSTS
That is what we are here for, helping people, one at a time.

Please use 2CarPros anytime, we are here to help. Please tell a friend.

Cheers, Ken
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Saturday, September 30th, 2017 AT 5:05 PM
Tiny
CL1KZ
  • MEMBER
  • 1 POST
  • 2004 JEEP CHEROKEE
  • 4 CYL
  • AWD
  • AUTOMATIC
  • 180,495 MILES
Four cylinder all wheel drive automatic 180,495 miles.

Hey guys, my Grand Cherokee (Columbian edition) power windows are not working anymore, but the sunroof windows open. Please help me.
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Thursday, October 12th, 2017 AT 10:37 AM (Merged)
Tiny
MARKYZ
  • MEMBER
  • 39 POSTS
Check the fuses. I am not sure if the sunroof runs off the same circuit as the windows.
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Thursday, October 12th, 2017 AT 10:37 AM (Merged)
Tiny
EARL SNYDER
  • MEMBER
  • 1 POST
  • 2004 JEEP CHEROKEE
  • 4 CYL
  • 4WD
  • AUTOMATIC
  • 92,800 MILES
Power windows do not work on both passenger doors.
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Thursday, October 12th, 2017 AT 10:37 AM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,192 POSTS
Check fuses, and make sure there is power to the switch.
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Thursday, October 12th, 2017 AT 10:37 AM (Merged)
Tiny
BRAD BARTON
  • MEMBER
  • 1 POST
Same Problem 2004 Jeep Grand Cherokee Laredo.
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Friday, December 29th, 2017 AT 5:34 AM
Tiny
AKCHARGER
  • MEMBER
  • 2 POSTS
Another fix, thanks guys!
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Friday, December 29th, 2017 AT 7:10 AM
Tiny
JENNIFER BURMISTRZAK
  • MEMBER
  • 3 POSTS
I have the door down to bare metal and all the tape and clips removed from all of the wires but cannot seem to find any obvious broken or stretched ones. I've read all the posts for clues but nothing panned out. Can someone please help me with ideas on finding my culprit? Also, was it common to have the interior lights on constantly, or did just the one poster have that issue?
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Sunday, January 28th, 2018 AT 12:06 PM
Tiny
CJ MEDEVAC
  • MECHANIC
  • 11,004 POSTS
You have the same symptoms?

What are yours?

This what MQUIN25 said a few answers above here.

"Thanks for the help. I have a 2004 Grand Cherokee and it had the same problems. Took it in to a mechanic who really does good work. Kept it for a few days and said I needed a drivers side master switch. I took it home read this website found the orange and black wires on the passenger side broken. Spliced a short wire into the broken wires and everything works. Inside lights. Remote key, all windows and locks and lift gate. What a great website."

Also in the reading of other postings this was not the fix for everybody.

MQUIN25 found 2 broken wires.

Could be a bad switch, maybe broken wires, maybe the wire broke inside the insulation and it's not obvious. Could be that this is not the correct approach for your symptoms.

Do you know how to perform a continuity test thru wires? (This would reveal a break/ an open circuit)

I may can help you with this test if you are lost.

The Medic
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Sunday, January 28th, 2018 AT 12:39 PM
Tiny
JENNIFER BURMISTRZAK
  • MEMBER
  • 3 POSTS
Symptoms:
Master door switch is not working at all
Key fob is non responsive even with new batteries
Interior lights stay on while driving

I have a master switch on the way. I ordered it before I found this thread.

I do not know how to test wires, but I'm sure my Dad could walk me through it.
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Sunday, January 28th, 2018 AT 12:44 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,895 POSTS
This sounds like a door latch is not working right leaving the interior lights on. It will probably be the drivers door because it gets used the most. One of the micro switches inside the latch has gone bad.
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Sunday, January 28th, 2018 AT 1:23 PM
Tiny
JENNIFER BURMISTRZAK
  • MEMBER
  • 3 POSTS
Any ideas about the vehicle not responding to its fob and the master switch "going out" at exactly the same time, other than tracing wires?
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Sunday, January 28th, 2018 AT 1:26 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,895 POSTS
It sounds like the BCM is having a problem which controls both the Fob and windows is your Jeep a 2004? I need to know so I can get you more information on what to check.
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Monday, January 29th, 2018 AT 9:54 AM

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