Instrument cluster not working

Tiny
CARSEYE
  • MEMBER
  • 2003 VOLVO XC70
  • 130,000 MILES
The shop I took it to said getting a one from their vendors, getting it programmed, and installing it will cost $2,300.00. That is a non-starter. I see I can get an instrument cluster on eBay for $150.00 but cautions that it "may need dealer programming". How can I get one installed in a cost effective manner?
Tuesday, March 2nd, 2021 AT 7:30 AM

1 Reply

Tiny
KASEKENNY
  • MECHANIC
  • 18,907 POSTS
It sounds a little high to replace the cluster as it appears OEM price on the part is around $1,500.00 and a half hour of labor. Which means if their door rate is $100.00 per hour then that would be $50.00 in labor.

However, the other side is getting a part off of ebay is not always a good thing because you have no idea what is wrong with that one. The fact that is it only $150.00 would be concerning but if they have a return policy then I would definitely take the chance and go that route.

Even if it has to be programmed, that shouldn't be more than $50.00 to $100.00 and you only need someone that has the ability to do it which is not always a dealer on these older vehicles. Anyone who has a scan tool capable of doing it is all you need.

I would suggest calling around to shops that work on Volvos (not all do) and ask if they can program it or if it even needs to be because I don't see that in the shop manual as part of the process.

The way I understand it on these vehicles is that they are learned modules which means when you plug it in and turn the key on the BCM tells it what it needs to display. Clearly this could be wrong but again, I am not seeing that in the manual.

Let me know if you have questions. Thanks
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Wednesday, March 3rd, 2021 AT 8:58 AM

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