The bill does not list a total number of hours for the repair, just a flat fee of $200 plus parts for each side (front/rear) for a total of $400.
I don't mind a flat fee for the repair service. I also don't mind the shop purchasing parts at wholesale and charging me retail. He has to pay his bills and raise a family just like I do, so I don't want to be cheap.
However, $1022 to replace 4 sets of pads and rotors is a lot more than I expected, and I don't want to get ripped off. What is your assessment of the total price?
I called one other shop and asked for a price to replace pads and rotors on front side only and they said $277, which is more in line with my expectation. I'm calling another shop today. I should have done this to begin with, but the shop I use is convenient to me and I've been using them for several years. I just get the feeling they are taking advantage of that relationship.
Of course the repair is already done, so there is not much I can do this time, but want to be better prepared next time.
P.S. Thanks for your prompt reply, I had no problems making a donation.
Thursday, March 6th, 2008 AT 9:38 AM