I took my 2004 Ford Explorer with 33,000 miles into a dealership to have it completely given the works.
They told me the brake pads had 7.5 mm of usable wear (that pads typically start with 10 mm) so they were good. Now I know the pads squeeze against the rotor to stop the vehicle so when they told me the rotors were rusted, pitted, grooved, and extremely worn - this just doesn't make sense since I've never had the pads replaced or anything done to the brakes.
They told me they had to replace the rotors but did not give me any " old" replaced parts, and it supposedly only took four hours to complete this work entirely. At a cost of $1000?
Did I get abused?
Sunday, April 15th, 2007 AT 12:00 PM