I assume what is happening is the power sliding portion of the door is not operating.
If that is the case, what does it do? Does it not open or does it reverse track when closing?
There are a number of things that can cause these things so maybe get a video of what it is doing and that will help us take the proper next steps.
Below you will find all the info on this system including the door adjustment process because that is by far the most likely issue.
If the door is reaching a certain point, then we could have binding and the module is reversing track because it thinks there is an obstruction.
Please run through this material and let us know what happens.
Images (Click to enlarge)
Wednesday, December 22nd, 2021 AT 8:36 AM