As it now stands, I have a vehicle which was perfectly okay before I took it on a trip to join a prestigious school for a PhD program, and was awarded that day a four year fellowship. I have two other cars which both run beautifully, and if I had known of any problem whatsoever with the Cruiser I would not have driven it to one of the most important occassions in my life. When the car overheated I had it towed to a dealer to determine the extent of the engine damage. The dealer claimed that someone must have tampered with the hose to cause it to come undone. That was NOT the case. I was here trying to at least get some objective traction for the possibility that what I said happened actually had happened, and perhaps you had heard of something similar before. In any event, you did not help at all. One other thing. I learned from the dealer that all my motor mounts were broken. I confirmed that later by noticing the amount of rattling coming from the engine at idle, and when it was placed in gear. These cars are absolute crap, and I truly hope Chrysler goes down the tubes for screwing the automotive public. They are getting what they deserve right now. The cooling system was perfectly fine before the wreck, and immediately afterwards fell to pieces. Hopefully what I am conveying to you will be a teachable moment.
Just so that you are aware, I did locate a reputable mechanic in Anaheim with a very well established business rebuilding engines who concurred that the way many front wheel drive cars are made, the drive train components "float", and when hit sharply this can cause the motor mounts to break and do other damage. Apparently this is exactly what happened to my Cruiser. I was victimized by the dealership who wanted to state otherwise, which would have jeopardized my insurance coverage. As I said earlier, Chrysler is getting what they deserve right now. Hopefully, they will soon fold up and go away.
I wish you and your much needed online service the very best! I can see that you have many satisfied customers.
Saturday, October 24th, 2009 AT 9:04 PM