2004 Cadillac Escalade speedometer going crazy when driving

Tiny
ELDER
  • MEMBER
  • 2004 CADILLAC ESCALADE
  • V8
  • 4WD
  • AUTOMATIC
  • 51,000 MILES
When I am driving in constant speed the speedometer starts to go up and exceeds the 120miles when I am driving at 50 0r 60 miles and the computer monitor say monitor service check, can you please give me an idea what could be the problem, could that be a speed sensor and how can I troubleshoot it. Thanks
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Tuesday, July 22nd, 2008 AT 12:13 AM

6 Replies

Tiny
FORDSHO90
  • MEMBER
Our truck is doing that too. Call cadillac customer service. There is a special service bulletin out for replacement of the speedomitor cluster. They will repair at a dealer for free.
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Saturday, December 6th, 2008 AT 11:06 AM
Tiny
FACTORYJACK
  • EXPERT
Here is info on the special policy, it only lasts for 7yrs/70k miles.

#07187C: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function - (Mar 20, 2009)

Subject: 07187C -- SPECIAL COVERAGE ADJUSTMENT - INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION

Models: 2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT

2005 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT (U.S. ONLY)

2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE

2005 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE (U.S. ONLY)

2003-2004 GMC SIERRA, YUKON, YUKON XL

2005 GMC SIERRA, YUKON, YUKON XL (U.S. ONLY)

THIS BULLETIN IS BEING REVISED TO INCLUDE CERTAIN 2005 MODEL YEAR VEHICLES IN THE U.S. ADDITIONALLY, FOR U.S. 2003-2005 MODEL YEAR VEHICLES, GM WILL PROVIDE THE INSTRUMENT PANEL CLUSTER (IPC) ONLY, AT NO CHARGE TO THE CUSTOMER FOR VERIFIED FAILURES BETWEEN 70,001 MILES (110,001 KM) AND 80,000 MILES (130,000 KM). ANY ADDITIONAL COSTS, INCLUDING LABOR TO REPLACE THE INSTRUMENT PANEL CLUSTER, WILL BE THE RESPONSIBILITY OF THE CUSTOMER. DEALERS WILL BE RESPONSIBLE FOR THE RETURN OF THE CUSTOMER'S IPC BACK TO THE ELECTRONIC SERVICE CENTER. PLEASE DISCARD ALL COPIES OF BULLETIN 07187B, ISSUED SEPTEMBER 2008.

CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.

Condition
Some customers of all 2003-2004 model year and certain U.S. 2005 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.

Special Coverage Adjustment
This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. Vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 for 2003-2004 model year vehicles, and March 23, 2009 for 2005 model year vehicles, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007 for 2003-2004 model year vehicles, or March 23, 2009 for 2005 model year vehicles, must be submitted to the Service Contract provider.

Vehicles Involved
Involved are all 2003 and 2004 model year and certain U.S. 2005 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints:

YEAR
DIVISION
MODEL
FROM
THROUGH

2003
Cadillac
Escalade
3R100001
3R320163

2004
Cadillac
Escalade
4R100006
4R323240

2005
Cadillac
Escalade
5R100001
5R199235

2003
Cadillac
Escalade ESV
3G117982
3G348029

2004
Cadillac
Escalade ESV
4G100001
4G343605

2005
Cadillac
Escalade ESV
5G100006
5G199627

2003
Cadillac
Escalade EXT
3G100002
3G343890

2004
Cadillac
Escalade EXT
4G100005
4G343604

2005
Cadillac
Escalade EXT
5G100009
5G199571
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Wednesday, November 18th, 2009 AT 10:02 PM
Tiny
TXOAK
  • MEMBER
I have a 2005 Chevy 1500 crew. At 98,000 the oil sending unit started acting up. It was showing 0 at high way speeds and causing me a heart attack. My dealer ship replaced the oil pump. The oil gauge is still malfunctioning and now the speedo is all over the map too. It will get stuck at 40 when stopped and fly up to 120 when on the high way doing 60 to 70. I'm hoping something can be done.
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Monday, February 22nd, 2010 AT 9:37 AM
Tiny
FACTORYJACK
  • EXPERT
Here is the VIN range for chevy silverado. Problem is that you have exceeded the miles for special policy coverage. Simple test with a scan tool is a gauge sweep to check for a sticking needle.
2005
Chevrolet
Silverado
51100014
51247028

2005
Chevrolet
Silverado
5E100002
5E223209

2005
Chevrolet
Silverado
5F800001
5F882297

2005
Chevrolet
Silverado
5Z100003
5Z224691
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Wednesday, February 24th, 2010 AT 12:18 AM
Tiny
TXOAK
  • MEMBER
Thank you very much for the reply. My dealership called me back yesterday after I send them an email regarding the bulletin. They did say that I was out of the milege range at 11400. But he did suggest that I call GMC complaint line to see what that might get me. I'm not sure what issue they want me to complain about since the oil sending unit is still bad after they replaced the oil pump instead of what I told them to check. Anyway, do you think if I asked them to do a "simple gauge scan" that they wouldn't just charge me the $400 he quoted me to do the whole cluster? They can actually just fix the speedo without doing the cluster?

Thank you again
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Wednesday, February 24th, 2010 AT 3:01 PM
Tiny
FACTORYJACK
  • EXPERT
I would only let them know about the gauge issues, if your potentially going to have any success in coverage. That is what the bulletin is describing as the failed condition. The 400 I would think would be the total for the repair. As far as I know, it is serviced as a replacement of the cluster, there are no serviceable parts to repair it.
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Thursday, February 25th, 2010 AT 12:03 AM

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