I went to the customer repair center of the.

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I went to the customer repair center of the dealership where I purchased my vehicle on Friday told them my low tire light and change oil light came on. I had my oil changed the month prior the guy told me there shouldn't be a problem that I can continue driving regularly that was probably just because of the weather change monday my front left tire blew out causing my car to jerk to the left I hit the median curb and blew out my back left tire destroyed both rims in the process I had the vehicle towed to the dealership where I purchased the vehicle fill out a slip for a reair order and left it in the dropbox. I get a call from the mechanic today telling me ill owe $870.00 to repair everything. My question is because I presented the problem to them that friday before the incident that could have costed mine and two other passengers lives because one tech gave me bad information at the dealerships department area are the liable to take the $870.00 lose due to neglect or should I proceed with legal actions or pay it and get the repairs made? I am currently in school at mmi to be a harley tech and would really like to get a valid response ob this question.
Wednesday, January 2nd, 2013 AT 6:23 PM

1 Reply

You're going to be a mechanic? Are you prepared to pay for everyone's problems after you give them incorrect information? You'll be in court every week. At some point you are going to have to learn to take responsibility for your own actions and not blame everyone else, as way too many people are doing today. Any halfway good lawyer will get you laughed out of the courtroom. The government has already imposed more irritating regulations on the vehicle manufacturers because some people didn't check their tire pressures regularly and they successfully sued Ford. Now you have a tire pressure monitoring system as a result and you ignored it. That was telling you there was a problem. That's the first thing the lawyer will point out to the jury. The second thing is you don't know how to control a car with a flat tire so you either don't know how to react to the surprise, you were distracted and not paying attention, or something similar. People have blowouts every day and are found sitting on the side of the highways, not in the ditches. The third thing is mechanics don't speak for the dealership. While they often specialize in one area of the car's needs, how do you know the person you spoke with is a suspension and alignment expert? I was the only one at my very nice family-owned Chrysler dealership.

The fourth concern is tire quality is very good today, even on cheap brands, and there WAS some indication of a problem about to develop and you weren't experienced or knowledgeable about that yet to be aware of it. That's true of 90 percent of drivers today BECAUSE we have so little tire trouble. Tire wear patterns can be "read" by alignment specialists, ... Even by most mechanics, to see if the alignment is off. Chances are your pressures were low just because of the lower temperature outside but that alone won't cause a blowout. I've had tires blow out unexpectedly on the highway and on the racetrack since I was in my late teens. I simply drove off the road without losing control, and I'm no better driver than anyone else. To hit something and bend a wheel is not common. To bend two suggests you need more experience behind the wheel. You want to blame the mechanic, (or anyone else you may have talked with). Who would you be blaming if the tire blew out before you talked with anyone? The exception to seeing visible signs of abnormal tire wear that could lead to a blowout is hitting something in the road. I've done that too. The 3/4" hole was caused by a table leg caster insert. Even at 65 mph I had time to drive safely off the road without losing control. Something like that may be unavoidable, but it is certainly not the mechanic's fault.

As a side note, just as with doctors billing you for "unnecessary tests", it's people with attitudes like yours that drive up the cost of the repairs you're going to have to pay for. Manufacturers and mechanics have to cover themselves for all of these possibilities. We have to sell you parts and services that might not be needed because to not do that could land us in court. You want to perpetuate that problem, so now you get to pay for it.
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Wednesday, January 2nd, 2013 AT 7:52 PM

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