I am attaching the testing that you need to follow in order to figure out what the issue is.
However, here is a guide that will help with the testing that we need to run through:
Below you will find testing from the manual that will help with identifying if there is an issue.
Please run through this and let us know what you find.
Images (Click to enlarge)
Wednesday, February 2nd, 2022 AT 3:52 PM