I have to ask a few questions. You may need to refer to the bills they gave you to answer.
1) Was anything done with the wheel cylinders when the brakes were replaced?
2) If not, was there any comments that the wheel cylinders were leaking?
3) How many miles are on the vehicle since the service?
4) Has anyone rotated the tires or done anything to the vehicle since the work was done?
Now I need to explain something. Wheel cylinders don't just blow out. Slowly, over time, the wear and begin to leak slightly and then it will get worse over time. As far as the wheel cylinders "blowing out" physically, that is impossible unless the brakes were never installed properly and the brake shoes fell away from the wheel cylinder. The only way that could happen is if the retainers were not attached. You would have know because it would have locked up, made a ton of noise.
Can you tell me exactly what they told you? If you were near pittsburgh, I would take care of it for you, but chances are you are a thousand miles away.
Let me know. Also, if you haven't already spoken with the business owner / manager, you should consider doing it. I can help with what you should say.
Wednesday, January 14th, 2015 AT 8:43 AM