AFTER BRAKE REPAIR JOB BRAKES NOW WORSE

SHELLISE GETER

MEMBER
1990 CHEVROLET SILVERADO
V8
4WD
AUTOMATIC
183,000 MILES

REAR BRAKES HAS BLOWN OUT THE REAR WHEEL CYLINDERS LEFT RIGHT SIDE THE SPRINGS ARE ON THE WRONG WAY HOW COULD THAT HAPPEN WHEN I TOOK MY TRUCK TO PRECISION TUNE ON 12-29-2014 THEN WITHIN TWO WEEKS AND TWO DAYS THEN HAD NO BREAKS AT ALL THEY ASKED ME IF I WANTED PREMIUM BREAK SERVICE AND THEY GAVE ME STANDARD BRAKE SERVICE THEN THERE SAYING THIS MY HOME HAS A GARAGE OK AND IF THAT HAPPENED HOW COULD THAT BE I NEVER HAD ANY ONE ELES WORK ON MY TRUCK AND WOULD YOU HERE THAT ANY KIND OF SOUND BECAUSE I THINK THEY SCAMED ME

Wednesday, January 14th, 2015 AT 5:29 AM

12 Replies

JACOBANDNICKOLAS

MECHANIC
110,176 POSTS

If no one other than that shop worked on the vehicle, I feel they need to make the repairs free of charge. Are they saying it isn't their fault? Are you sure there was a problem with the return springs? Also, when you say the wheel cylinders blew out, what exactly do you mean?

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Wednesday, January 14th, 2015 AT 5:36 AM

SHELLISE GETER

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THEY ARE SAYING THAT, SOME ONE GOT INTO THE REAR BRAKE AFTER THEY DID THE BREAKS AND HAS BLOWN OUT THE REAR WHEEL CYLINDERS LEFT RIGHT SIDE THE SPRINGS ARE ON THE WRONG WAY.

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Wednesday, January 14th, 2015 AT 5:45 AM

SHELLISE GETER

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Im a female and I dont know too much about CARS AND I KNOW THEY ARENT RIGHT AND THEN THEY SAID THAT I HAD TO HAVE THIS ALL DONE AGAIN THE COST THEY ALSO CHARGED ME THE FIRST TIME I ASKED FOR PREMIUM BRAKE AND ON MY PAPER WORK ITS SAY STANDERD BRAKE SERVICE OK TWICE I GOT CHARGED 119.90 THEN ON 1-13-2015 GOT CHARGES 455.07 SO DONT FEEL I OWE ANYTHING EITHER SO SHOULD I TAKE THIS TO SMALL CLAIMS COURT YES OR NO

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Wednesday, January 14th, 2015 AT 5:53 AM

SHELLISE GETER

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Im a female and I dont know too much aboutCARS AND I KNOW THEY ARENT RIGHT AND THEN THEY SAID THAT I HAD TO HAVEC THIS ALL DONE AGAIN THE COST THEY ALSO CHARED ME THE FIRST TIME I ASKED FOR PREMIUM BREAK AND ON MY PAPER WORK ITS SAY STANDERD BREAK SERVICE OK TWICE I GOT CHARGED 119.90 THEN ON1-13-2015 GOT CHARGES 455.07 SO DONT FEEL I OWE ANYTHING EITHER SO SHOULD I TAKE THIS TO SMALL CLIAMS COURT YES OR NO

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Wednesday, January 14th, 2015 AT 5:55 AM

JACOBANDNICKOLAS

MECHANIC
110,176 POSTS

Wow!

I have to ask a few questions. You may need to refer to the bills they gave you to answer.

1) Was anything done with the wheel cylinders when the brakes were replaced?
2) If not, was there any comments that the wheel cylinders were leaking?
3) How many miles are on the vehicle since the service?
4) Has anyone rotated the tires or done anything to the vehicle since the work was done?

Now I need to explain something. Wheel cylinders don't just blow out. Slowly, over time, the wear and begin to leak slightly and then it will get worse over time. As far as the wheel cylinders "blowing out" physically, that is impossible unless the brakes were never installed properly and the brake shoes fell away from the wheel cylinder. The only way that could happen is if the retainers were not attached. You would have know because it would have locked up, made a ton of noise.

Can you tell me exactly what they told you? If you were near pittsburgh, I would take care of it for you, but chances are you are a thousand miles away.

Let me know. Also, if you haven't already spoken with the business owner / manager, you should consider doing it. I can help with what you should say.

Joe

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Wednesday, January 14th, 2015 AT 8:43 AM

SHELLISE GETER

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HI JOE I TALKED TO YOU ON1-14-2015 AND JOE I READ WHAT YOU SAID AND NO ONE HAS TOUCHED MY TRUCK BETWEEN NOW AND THEN THEY ARE THE ONLY ONES WHO HAVE DONE ANY WORK ON IT NOT ONLY DID THEY TAKE ME BUT IVE GOTIN DEATH THREATS AND THE WHOLE NINE YARDS I NEED YOUR HELP FAST BECAUSE MY BANK IS ONLY GIVING ME 60 DAYS TO SEND PAYMENT OR IF THEY FIND IM NOT AT FAULT BUT MY LUCK IS ALWAYS UNLUCKY PLEASE HELP ASAP

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Sunday, January 18th, 2015 AT 8:45 AM

SHELLISE GETER

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I HAVE ALSO A PROBLEM WITH MY STEARING WHEEL ITS LIKE GETTING LIKE JAMED UP SO THEY HAVE DONE MULTIPLE BAD THINGS TO MY TRUCK AND IM SO MAD AND HURT SO HOW CAN I GET RESULTS AND MY MOM OF ALL PEOPLE IS NOT TALKING TO ME AT ALL AND SHES ALL. IVE GOT AND IM JUST CRYING AS I WRITE THIS TO YOU SO NOW JUST WHAT DO I DO PLEASE HELP I CANT START MY CIVL SUIT TILL TUESDAY AT THE SOONEST

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Sunday, January 18th, 2015 AT 8:51 AM

SHELLISE GETER

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PLEASE HELP ME OUT AS MUCH AS YOU CAN GIVE ME SOME HOPE THATS ALL I ASK OF YOU AND THE BOTTOM LINE IS NEVER TRUST ANYBODY NO MATTER WHAT DO EXTENSIVE RESEARCH BEFORE YOU JUMP INTO THE FIRE BECAUSE FIRE WILL BURN YOU EVERY TIME.

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Sunday, January 18th, 2015 AT 8:54 AM

JACOBANDNICKOLAS

MECHANIC
110,176 POSTS

Hi:
Sorry for the delay in getting back with you. It's tough for me to guide and help because I'm not there. The only argument that you have is that the wheel cylinders were good when it left their shop and now, as a result of not putting things together correctly, they are bad. They have to prove that someone did work after them, and your argument is that why would you have work done if they just completed everything. There was no reason for you or anyone to do additional work and you (yourself) wouldn't have done it because you're not sure how.

Why are you getting "death threats?" Are you able to document them? If so, make sure you do it to provide defense.

You mentioned that there is a problem with the steering. What was done in that area?

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Monday, January 19th, 2015 AT 5:59 AM

SHELLISE GETER

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They have tried to break into my home because there secretary is married to.A crip gang member and they have my address because I was stupid enough to use my credit card and now not only is my whole truck jacked up but no police wont come to my house any more because when you live your life the wrong way even if you now a live a life that's right your very own past comes back to you and yes I did my share of bad things but im living proof you can change your life and when bad turns your way with you new life gods right by your side but they also did more damage my truck more then told to me by my friend kent chenny ok he checked out my truck and he said they had done only two things new spark plugs and changed my oil when I had already had it done in august so thats all.

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Tuesday, January 20th, 2015 AT 2:16 AM

SHELLISE GETER

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SO NOW I NEED YOUR HELP MORE THEN EVER OK IM GOING TODAY TO FILE SUIT AGASENT THEM SO ID LIKE TO KNOW BY YOU HOW MUCH I SHOULD I ASK FOR AND IF I SHOULD ASK FOR MONEY OR JUST ASK FOR OR SHOULD I JUST ASK THE JUDGE TO HAVE THEM RETURN MY MONEY AND HAVE THAT AUTO SHOP ALSO PAY FOR MY REPAIRS TO THE DEALER WHERE MY TRUCK WAS BOUGHT SO COULD YOU PLEASE GIVE ME HELPFUL ADVICE AS TO WHAT DO IN THIS CASE

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Tuesday, January 20th, 2015 AT 2:21 AM

JACOBANDNICKOLAS

MECHANIC
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Hi:
I read your posts and question what you should ask for. It seems you are in the middle of something most people wouldn't want involved with, so I am concerned for you. If you are able to get the money back that you paid for the repairs, that is what I would do. I would then take your vehicle to a reputable shop for repairs. I'm glad you have gotten your life straightened out.

Let me know if you need anything.

Joe

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Tuesday, January 20th, 2015 AT 4:35 AM