Did you check the transmission fluid level? Is the condition of the fluid look red or more black/brown?
Is the check engine light on? If so, the code stored in the computer will help isolate the issue (most automotive places will scan the code for free).
Does the dealership offer a warranty with each vehicle they sale?
If the fluid level is good and there is no check engine light on, this sounds like a mechanical failure inside the transmission.
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Sunday, September 11th, 2016 AT 12:27 PM