It sounds like the door latch has failed but there are some other things we can try.
Here is a guide that will help with this:
However, if I understand correctly the first thing, I would try is just using the interior door handle and pull it and see if that releases the latch.
A lot of times these latches get flipped and that will release them quickly.
However, if that does not work then we will need to remove the door panel that will show us what is going on inside with the latch.
Please run through this material and let us know what you find with this. Thanks
Sunday, October 17th, 2021 AT 2:50 PM