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Steering wheel controls not working

Tiny
THEBROKENMAZADA
  • MEMBER
  • 2014 MAZDA CX-9
  • 6 CYL
  • AUTOMATIC
  • 117,334 MILES
I just had the engine replaced and now none of the controls on the steering wheel work (cruise, phone, audio, horn).
What could have caused this and is it expensive to fix?
Monday, June 10th, 2019 AT 6:11 AM

3 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 43,047 POSTS
So what it sounds like happened is the when they were doing the engine work they disconnected the steering and turned the steering wheel which destroyed the clock spring in the steering wheel. here is a guide to show you what you are in for to fix it and diagrams below to show you on your car. Is the airbag light on as well?

https://www.2carpros.com/articles/steering-wheel-clock-spring-removal

Check out the diagrams (below). Please let us know what happens.
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Tuesday, June 11th, 2019 AT 11:14 AM
Tiny
THEBROKENMAZADA
  • MEMBER
  • 2 POSTS
Yes, the airbag light is flashing. Is it unreasonable to go back to the mechanic and try and hold him accountable? Seeing as how there was not this issue prior to the engine work.
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Tuesday, June 11th, 2019 AT 11:43 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 43,047 POSTS
Yep, tell them what happened and see what they say, I can help if needed.
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Wednesday, June 12th, 2019 AT 10:44 AM

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