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Steering column broken

Tiny
NANCY RUSSELL STRONG
  • MEMBER
  • 1995 GMC JIMMY
  • V6
  • 4WD
  • AUTOMATIC
  • 199,000 MILES
Mechanics at shop pushed my car out of bay with no power and broke my steering column. Who's at fault?
Thursday, September 5th, 2019 AT 5:03 PM

7 Replies

Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
Good afternoon,

Was it damaged when you presented the truck for repair?

Roy
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Thursday, September 5th, 2019 AT 5:28 PM
Tiny
NANCY RUSSELL STRONG
  • MEMBER
  • 4 POSTS
No, not damaged, no problems with steering.
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Friday, September 6th, 2019 AT 6:10 AM
Tiny
NANCY RUSSELL STRONG
  • MEMBER
  • 4 POSTS
Went into shop for intake manifold gasket and while waiting for parts mechanic pushed it out of the bay and said steering wheel went 360.
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Friday, September 6th, 2019 AT 6:12 AM
Tiny
ASEMASTER6371
  • MECHANIC
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What was damaged? What damage was done to the column?

Roy
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Friday, September 6th, 2019 AT 6:12 AM
Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
If the wheel turns with no resistance, it may be something with the steering linkage.

What did they say is the exact failure?

Roy
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Friday, September 6th, 2019 AT 6:14 AM
Tiny
NANCY RUSSELL STRONG
  • MEMBER
  • 4 POSTS
I called the garage today, they said a bolt fell out. Replaced it. All good now. Thanks for your help.
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Friday, September 6th, 2019 AT 3:10 PM
Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
Good deal.

Glad it was easy for you.

Always glad to help.

Roy
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Friday, September 6th, 2019 AT 3:18 PM

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