No crank no start?

Tiny
GAMAL
  • MEMBER
  • 2013 KIA RIO
  • 1.6L
  • 4 CYL
  • 2WD
  • AUTOMATIC
  • 140,000 MILES
Car computer and switch stolen. I brought a computer and a switch with key and program. When the switch is on the dashboard lights operate well but the fuel pump is not operating. When I try to start the engine, the dashboard goes off and no cranking. I tried with other computers of the same but no success.
Video is attached.
Thursday, May 29th, 2025 AT 9:01 AM

3 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 54,137 POSTS
I don't see the video. can you please reload it? it will take some time. To me it sounds like you have a bad connection at the battery, or the battery needs to be charged or replaced, please go over this guide:

https://www.2carpros.com/articles/everything-goes-dead-when-engine-is-cranked

Please go over this guide and get back to us. Please upload a video in your response.

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Friday, May 30th, 2025 AT 10:14 AM
Tiny
GAMAL
  • MEMBER
  • 2 POSTS
Battery terminals are cleaned, new battery is installed.
Please check the attached video.
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Friday, May 30th, 2025 AT 2:10 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 54,137 POSTS
Hmm,, that is strange. So, when you turn the key the gauges sweep correct? and the engine does not crank over? I think the gauges have always swept and you have a bad starter; to be sure we need to check the starter motor trigger wire, please go over this video:

https://www.youtube.com/watch?v=6YRW8fyNudY

Can you try cranking it over when the car is in neutral? Here is the starter motor location so you can check to see if the wire is getting power in the crank position. Check out the images (below). Please let us know what happens.

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Saturday, May 31st, 2025 AT 9:58 AM

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