Not starting properly and Shift Sys Fault, message

Tiny
HELEN BASETT
  • MEMBER
  • 2021 FORD ESCAPE
  • AUTOMATIC
  • 20,000 MILES
Message was Shift Sys Fault.
Sunday, January 23rd, 2022 AT 10:11 AM

7 Replies

Tiny
SQM
  • MECHANIC
  • 6,383 POSTS
Hello,

The message shift system fault gets displayed when the transmission is not able to engage park properly. Which will prevent it from starting.
This issue can get triggered due to a malfunction within the transmission control module.

To find out the issue this will require a diagnostics of the transmission module with a vehicle specific scanner.
This will require a trip to the dealer to diagnose and fix.

Since this vehicle is under warranty (with 20,000 miles and 2021), your best option would be to call the dealer and have this towed to them. The tow bill should get covered under warranty as well.

Please let me know if you have any questions.
Thank you.
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+1
Sunday, January 23rd, 2022 AT 12:53 PM
Tiny
HELEN BASETT
  • MEMBER
  • 4 POSTS
Thank you.
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Sunday, January 23rd, 2022 AT 1:26 PM
Tiny
SQM
  • MECHANIC
  • 6,383 POSTS
You are welcome. Let me know if you are able to get this taken care of or what the dealer might say.
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Sunday, January 23rd, 2022 AT 2:05 PM
Tiny
HELEN BASETT
  • MEMBER
  • 4 POSTS
The car managed to fix itself and is driving fine again. I did try to talk with the dealer, but they wanted to schedule an appointment. Your information was very helpful. After the car started again and kept running, it displays a message no source available. We had just had the car inspected and I wondered if when they ran their computer if the car's computer was not correctly restarted.
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Tuesday, January 25th, 2022 AT 5:32 AM
Tiny
SQM
  • MECHANIC
  • 6,383 POSTS
It is good that the vehicle is driving again. Keep in mind since it happened once it can happen again. Also, usually with issues like this (being intermittent), the dealer will have to duplicate the issue in order to properly diagnose.
With all the computers in modern vehicles there could be glitches that may or may not show up again.
Let me know if you end up taking to the dealer and what they say.
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Tuesday, January 25th, 2022 AT 6:19 AM
Tiny
HELEN BASETT
  • MEMBER
  • 4 POSTS
I will do that.
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Tuesday, January 25th, 2022 AT 6:53 AM
Tiny
SQM
  • MECHANIC
  • 6,383 POSTS
Great.
Thank you for using 2CarPros.
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Tuesday, January 25th, 2022 AT 7:27 AM

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