code P0562, no crank no start battery is good I also replace starter?

2017 DODGE CARAVAN
120,000 MILES • 3.6L • 6 CYL • 2WD • AUTOMATIC
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AMRIT
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Hi, i am working on dodge caravan 2017 no crank no start battery is good i also replaced the starter but nothing. i got one code P0562 low voltage code i cleaned all terminals and got good voltage at starter and getting 12v at ignition terminal on starter i check all Fues all okay, i checked all relay and i tried to disconnect alternate nothing works.
But i find there is no negative voltage at ASD relay and no voltage at ASD Fuses
Where can i look next i don’t have wiring diagram it looks like PCM but i am not sure.
Sep 21, 2024 at 4:02 PM
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STRAILER
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The P0562 code on a 2017 Dodge Caravan indicates "System Voltage Low." Here are the main causes for this kind of code:

Faulty or Weak Battery:
Faulty Alternator:
Loose or Corroded Battery Terminals or Cables:

Here is a guide to help us find out what's going on:

https://www.2carpros.com/articles/everything-goes-dead-when-engine-is-cranked

Also, I know you say the battery is good, but this guide can helpload test it to be sure.

https://www.2carpros.com/articles/car-battery-load-test

This is the season batteries go bad btw. Please upload pictures or videos in your response of any problems so we can see what to help you with.
Sep 22, 2024 at 11:07 AM