Will not start, no communication with code reader

RAYMI1120

MEMBER
2010 NISSAN SENTRA
4 CYL
2WD
AUTOMATIC
90,000 MILES

Car will not start and when we connect the scanner there is no communication. Engine light is on as well as the red car with the key through it. Car was working perfectly fine and one day while pumping gas at a local gas station it just did not want to start anymore.

Wednesday, September 12th, 2018 AT 7:30 AM

3 Replies

JACOBANDNICKOLAS

MECHANIC
110,182 POSTS

Hi and thanks for using 2CarPros. Com.

It sounds like the anti-theft has the vehicle shut down. First, I need to know if the starter is engaging or not. Also, if you have a spare key, try it.

Let me know.

Joe

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Saturday, September 15th, 2018 AT 8:30 PM

RAYMI1120

MEMBER
2 POSTS

Yes, starter does engage and I do have the spare key and I have tried it too and nothing. I have watched some videos on how to reset anti-theft lock but just have not had any luck.

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Sunday, September 16th, 2018 AT 10:25 AM

JACOBANDNICKOLAS

MECHANIC
110,182 POSTS

Hi again:
I wish I had better news, but I feel it may need to go to a dealer. The Nissan Anti Theft system (NATS) is not recognizing the key. Honestly, it has to be reprogrammed. I have around 12 pages or flow charts to identify the problem. However, it requires specialized tooling to complete. If you want, I can send it all to you. I realize most people do not have the tooling, but let me know.

Take care,
Joe

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Sunday, September 16th, 2018 AT 7:26 PM