Window Problem

Tiny
SEANANDREWS
  • MEMBER
  • MITSUBISHI
I have a 2001 Mitsubishi Galant. About two months ago, I heard something fall inside the driver's side door when I closed it. It just sounded like something little, but once this happened, I could not open the window anymore. When I push the button to open or close the window, it makes the sound like it is trying, but nothing happens. Furthermore, since then, the window has been slowly drifting down. It is now about 2 inches down from being closed. I tried to ignore it for a while by putting a bag over the window on rainy days, but I really need to address this. I am not a car pro, but I am gleaning from phone conversations with Midas, AAA and other local repair shops that it is the window regulator or motor or both, but they cannot tell me unless I bring the car in and pay between $60 and $80 just to have them take the panel off the door to determine the problem. They cannot even give me a ballpark idea of how much a regulator and/or motor would cost if that is what is needed. I don't want to pay $80 only to find out it will cost $500 to repair it, which I cannot afford. Furthermore, I am a distrustful person who believes that, unless I know and can see exactly what the problem is, I believe a car repair shop will say it is something worse than it really is just to make a buck. I am going to take the door panel off myself and see what I see, but based on the information I have provided, what does it sound like? Something inside the door fell, the motor sounds like it still works, and the window has gradually drifted downward about 2 inches over the course of the past 2 months. Thanks!
Friday, November 24th, 2006 AT 10:56 AM

3 Replies

Tiny
BRRRRBECOLD
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  • 2 POSTS
It sounds like the track the window sits on broke and fell in the door. If part of the track broke off it would cause the window to fall down but slowly because there is nothing stopping the window from slipping down.
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Friday, November 24th, 2006 AT 12:21 PM
Tiny
SEANANDREWS
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I just took the door panel and plastic sheet off. I cannot see much beyond that, since there are only a few 6-inch-wide holes that I can peek through. I took out the speaker and a big piece of styrofoam to allow more room. I found a round piece of metal about 3 inches in diameter that had fallen down into the door. Also, a white piece of plastic that attaches to that circular piece of metal also fell off. I was able to reattach them together easily. From the looks of it, I would say this piece of metal is supposed to somehow hook onto the track because it has a little piece of metal on either side that look like grippers. Also I found another round piece of white plastic almost 3 inches in diameter with grooves in it (kind of like a screw, but very big. It looks like it might also sit in the circular piece of metal that had fallen off. I also found a metal wire that, at one end appears to be attached to something at the top of the track (or the underside of the window (it is hard to say). At the other end, it has a stopper of some sort and has a big spring around it. I am thinking that the stopper is supposed to attach to this hole in the circular plastic piece and that the wire is supposed to wrap around the plastic in its grooves. But I don't know what to do, beyond that. I am going to try to surf around for some pictures online of what it is supposed to look like. Am I on the right track?
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Friday, November 24th, 2006 AT 1:24 PM
Tiny
SEANANDREWS
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Also, for the life of me, I cannot find a diagram anywhere of what this is supposed to look like. I mean, I have found a couple places where they should you pictures of how to fix a regulator/motor for other makes and models, but that does not help me. Those look different, and I just can't seem to figure it out. Grrr. My dad was really good at fixing everything car-related, but not me.
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Friday, November 24th, 2006 AT 1:42 PM

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