Liftgate once it opens it will not work by the button when it starts to close by itself?

RAYMOND LYONS

MEMBER
2014 JEEP GRAND CHEROKEE
5.7L
V8
4WD
AUTOMATIC
168,000 MILES

It works on all buttons but will not stay up. Once it opens it will not work by the button when it starts to close by itself. I have to push it back up then push the button and it will close and latch.

Monday, August 21st, 2023 AT 2:36 PM

5 Replies

KEN L

MASTER CERTIFIED MECHANIC
42,959 POSTS

So, this happens when the gas lift shock and power lift shock goes out, I would do the gas shock first because it is cheaper. Here is how to change the two out. Check out the images (below). Let us know what happens and please upload pictures or videos of the problem so we can see what's going on.

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Tuesday, August 22nd, 2023 AT 11:58 AM

RAYMOND LYONS

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1 POST

Did not address my problem at all and was not for my make and model of car a 2014 jeep grand Cherokee.

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Thursday, August 24th, 2023 AT 6:40 PM

KEN L

MASTER CERTIFIED MECHANIC
42,959 POSTS

The instructions even say 2014 Jeep Grand Cherokee? What was wrong can you upload a short video so I can see?

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Thursday, August 24th, 2023 AT 6:42 PM

RAYMOND LYONS

MEMBER
1 POST

Has nothing to do with the buttons. When you push any button to open the lift gate it opens up all the way but starts closing on its own when it reaches the maximum point.

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Monday, August 28th, 2023 AT 1:11 PM

KEN L

MASTER CERTIFIED MECHANIC
42,959 POSTS

Gotcha, this happens when the lift module gets weak and reaches its maximum allow amperage and thinks there is something in the way of the liftgate causing it to go back down. Did you lube the hinges with wd40, this can help.