Maybe getting a video will help with making sure we understand the issue.
However, if you are pressing the start button or even pressing the key to the start button and nothing is happening then the button is most likely the issue. It may not be the button itself but the immobilizer unit.
If this is the case then we need to start with checking for codes.
https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing
Below is the info that you can review from the manual but the last page is the most important as it states what to do with an issue. Basically we need to check for codes and go from there.
Thanks
Monday, June 28th, 2021 AT 3:50 PM