I'm glad to help, and thanks for choosing 2carpros. Com for auto repair question.
It sounds like you have the same type of luck I do. If it can go wrong, it does. As far as the lighting, I hate to say it, but I'm not an expert on Viper systems. However, Something tells me they took power from where they shouldn't have and it is causing the problem. I would request that they recheck their work, and ask where they took the power from for the system.
As far as allowing the system to power up, the lights only require 12 volts. That should be there all of the time as a minimum. I understand what you are saying, but still feel they wired into something they shouldn't have and it may be causing the system to react.
You are welcome to ask any questions you have and I look forward to hearing from you. Let me know if I can be of further assistance.
Tuesday, February 9th, 2010 AT 7:57 PM