Yes, we're both very experienced Ford techs. But, I misread your original post. I missed the "it doesn't crank" part and presumed it cranked, but wouldn't fire.
Check starter draw. Both when it is cold, and when it gets hot. Also, when hot, verify that there is power to the starter, and that the solenoid is activating. Also check battery voltage and electrolyte level. And yes, you CAN do that on supposedly 'maintenance free' batteries.
Also, since I used to OWN a 2.4L Contour myself and never had this problem, I wouldn't consider it a 'known issue'. Just because one or two people have the issue, doesn't make it a common or known one.
Friday, July 20th, 2012 AT 3:51 PM