Door latch does not latch

Tiny
JJKUSS
  • MEMBER
  • 2007 CHEVROLET IMPALA
  • 3.5L
  • V6
  • 2WD
  • AUTOMATIC
  • 246,000 MILES
My front door will not latch. I looked to see if the latch was down (latched) and it was not. It is ready to latch, but it does not.
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Sunday, February 26th, 2017 AT 3:12 AM

18 Replies

Tiny
STEVE W.
  • EXPERT
If you close it and it just does not latch the most likely cause is a failure inside the latch. There is a spring inside that pushes a pawl in place that catches on the back of the rotating part of the latch. That spring either fails and the rotating part of the latch does not latch, or dirt and rust build up on the sides of the locking pawl and it cannot move. The best repair is a new latch. It involves taking off the door panel, removing the vapor barrier, removing the outer door handle, and then replacing the latch. Below you can see images of the latch and its location.

Oh if you go looking for parts GM calls the entire unit the door lock actuator.
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Sunday, February 26th, 2017 AT 4:13 AM
Tiny
WALKERWES
  • MEMBER
  • 2006 CHEVROLET IMPALA
  • 6 CYL
  • FWD
  • AUTOMATIC
  • 90,000 MILES
Neither interior nor exterior rear door handle will unlatch the driver's side door. The handles move through their full range of motion but do not engage the latch mechanism to open the door. It happened after rear occupant tried to open the door while driver was trying to unlock the latch. The lock/unlock solenoid still seems to be working. The handles will just not operate the latch. What has happened.
I have managed to remove door panel inside, and examined the latch operation as best one can. Can the door be removed if the hinges are unbolted? How can one get it open to work on it?
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Monday, January 6th, 2020 AT 3:47 PM (Merged)
Tiny
FACTORYJACK
  • EXPERT
There is no real service procedure for this type of fault. The fact that you have the panel off is a good step ahead. Trace the linkage rod from the inside door handle to the latch, and see what it actuates, and can it be manually actuated. Also do the same for the lock rod, has any of them come disengaged. If you can determine how it operates, you may be able to come up with a solution to get it open. If you unbolted the hinges, you would still have the door latch attached. Getting the door correctly adjusted after loosening the hinges, would almost take a body shop. Is the door still closed tight, or has it become slightly ajar? If it is slightly ajar, and everything appears to be attached, push on it to try and close it fully and try the cycle again.
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Monday, January 6th, 2020 AT 3:47 PM (Merged)
Tiny
SMTREVIN
  • MEMBER
  • 2006 CHEVROLET IMPALA
  • 6 CYL
  • 2WD
  • AUTOMATIC
Door opens and closes but won't latch
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Monday, January 6th, 2020 AT 3:47 PM (Merged)
Tiny
HOMER1967
  • EXPERT
It could be the latch inside the door. Or the striker. With the door open try locking and unlocking the door either by key, button or the remote, while watching the door latch in the door jamb for movement. Let us know what happens.
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Monday, January 6th, 2020 AT 3:47 PM (Merged)
Tiny
SMTREVIN
  • MEMBER
ThaNo you for replying, the latch works it just won't latch to keep the door closed
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Monday, January 6th, 2020 AT 3:47 PM (Merged)
Tiny
SMTREVIN
  • MEMBER
The latch works but it won't latch when the door closes
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Monday, January 6th, 2020 AT 3:47 PM (Merged)
Tiny
HOMER1967
  • EXPERT
Your welcome, is the striker bent.( The part the the latch hooks onto)
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Monday, January 6th, 2020 AT 3:47 PM (Merged)
Tiny
GARYSAM
  • MEMBER
  • 2001 CHEVROLET IMPALA
Interior problem
2001 Chevy Impala 6 cyl Front Wheel Drive Automatic

Do you know where I could order a door latch for my car? The door decided today not to stay shut. I just dumped all new struts and mounts, then an allignment. So of course the car doesn't know what to do with itself. Thanks Samantha
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
BMRFIXIT
  • EXPERT
Your local Chevy dealer will be able to help
also you can check your local used auto part supplier
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
BOW23265
  • MEMBER
  • 2007 CHEVROLET IMPALA
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 84,000 MILES
Remote won't open or lock doors, until you put the key in the door and unlock it with the keys first
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
BRIAN 1
  • MEMBER
Check the inside of the remote where the battery goes, the tab that holds the battery sometimes breaks, if the remote is fine replace the remote control door lock reciever and antenna, very common on these vehicles.
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
R55SMITH
  • MEMBER
  • 2002 CHEVROLET IMPALA
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 116,000 MILES
In warm weather, door lock electronics is tripping on its own, it randomly trips every few minutes up to every few seconds. Is it a relay or computer component? THANKS!
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
BLUELIGHTNIN6
  • EXPERT
I suggest first having charging system tested to ensure battery and alternator are in good condition. If OK here, inspect wiring of power door locks. If the wiring is damaged anywhere it will cause the circuit to short out which allows the locks to work on there own at undetermined intervals and times.

Thanks for using 2CarPros. Com!
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
BANNAHED
  • MEMBER
  • 2001 CHEVROLET IMPALA
  • V8
  • 2WD
  • AUTOMATIC
My door locks keep unlocking until the battery dies on my 2001 Chevy Impala. Any idea how to stop this?
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
GMTECH
  • MEMBER
I would start off by disconnecting the lock switch on the driver's side and see if the problem goes away. The try the passenger side of the driver's one doesn't fix.
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
SFREEMAN
  • MEMBER
  • 2001 CHEVROLET IMPALA
2001 Chevy Impala

My passenger side door won't unlock, and I can not open the door. Is breaking the panel the only option to fix this problem. Can't open with remote or key, all other doors operate fine.
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Monday, January 6th, 2020 AT 3:49 PM (Merged)
Tiny
DE772601
  • MEMBER
Hello I have run in to this problem before and the only way to get the door open is to remove the bottom part of thr back seat that will give you more access to the door panel and then you can start taking the panel off to get to the rods in the door to be able to open it. I hope this will be of some kind of help to you.
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Monday, January 6th, 2020 AT 3:49 PM (Merged)

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