None of my power sockets work in the car

Tiny
JIMAX
  • MEMBER
  • 2009 AUDI Q5
  • 2.0L
  • 4 CYL
  • 4WD
  • AUTOMATIC
  • 140,000 MILES
I have checked the four fuses all okay. Is there another fuse box that is not in the manual? As no spare wheel if I get a puncture I cannot use the pump or glue supplied many thanks for any help.
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Sunday, September 1st, 2019 AT 4:06 AM

24 Replies

Tiny
SCGRANTURISMO
  • EXPERT
Hello,

While I was researching your problem I came across this Technical Service Bulletin (TSB) that may or may not be applicable to you and your vehicle. Please check it out as I have included in the diagrams down below for you. Get back to us with what you find out and we can go from there.

Thanks,
Alex
2CarPros
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Sunday, September 1st, 2019 AT 7:19 AM
Tiny
JIMAX
  • MEMBER
Thank you will try on Tuesday as day off. Would that stop the other 3 working?
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Sunday, September 1st, 2019 AT 11:38 AM
Tiny
JIMAX
  • MEMBER
Alex, there is no power from any of the fuses in the panel for the 4 sockets. Thanks for your time and help. Jim
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Sunday, September 1st, 2019 AT 2:50 PM
Tiny
SCGRANTURISMO
  • EXPERT
Hello again,

Okay, In the diagrams down below I have included the Power Distribution Wiring Diagram that has the power sockets on it. It looks like this could be a problem with your vehicle's Socket Relay which is located in Fuse Panel F on the right hand side of the luggage compartment. I have also included a diagram of fuse panel F with a callout in the diagrams down below. Here is a link below for you to go to on how to test a relay:

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

Please go through these guides and get back to us with how everything turns out.

Thanks,
Alex
2CarPros
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Sunday, September 1st, 2019 AT 6:31 PM
Tiny
JIMAX
  • MEMBER
Morning Alex, my car only has 3 lines of fuses will it still be the same can send pictures when I get home? Many thanks. Jim
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Monday, September 2nd, 2019 AT 1:02 AM
Tiny
JIMAX
  • MEMBER
By the way I appreciate your help. Thank you
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Monday, September 2nd, 2019 AT 1:10 AM
Tiny
SCGRANTURISMO
  • EXPERT
Hello again,

Yes. We will get it figured out then.

Thanks,
Alex
2CarPros
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Monday, September 2nd, 2019 AT 1:50 PM
Tiny
JIMAX
  • MEMBER
Not sure if the photo uploaded but different to the one you sent. Should I check the relays here?
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Monday, September 2nd, 2019 AT 2:05 PM
Tiny
SCGRANTURISMO
  • EXPERT
Hello again,

Is that the fuse panel in the right hand side of the luggage compartment?

Thanks,
Alex
2CarPros
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Tuesday, September 3rd, 2019 AT 1:40 AM
Tiny
JIMAX
  • MEMBER
Yes that's the one.
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Tuesday, September 3rd, 2019 AT 2:30 AM
Tiny
SCGRANTURISMO
  • EXPERT
Hello again,

Can you give me the exact date of manufacture from the drivers door jamb, please. There are four different fuse panel configurations for your vehicle, believe it or not.

Thanks,
Alex
2CarPros
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Tuesday, September 3rd, 2019 AT 10:49 AM
Tiny
JIMAX
  • MEMBER
There's just a sticker for tire pressure.
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Tuesday, September 3rd, 2019 AT 11:12 AM
Tiny
JIMAX
  • MEMBER
This one in engine bay.
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Tuesday, September 3rd, 2019 AT 11:14 AM
Tiny
JIMAX
  • MEMBER
The one on the door.
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Tuesday, September 3rd, 2019 AT 11:21 AM
Tiny
JIMAX
  • MEMBER
Reg is CK09VCA.
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Tuesday, September 3rd, 2019 AT 11:22 AM
Tiny
JIMAX
  • MEMBER
This was in one of my books.
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Tuesday, September 3rd, 2019 AT 11:28 AM
Tiny
JIMAX
  • MEMBER
Hi Alex, were any of the pictures any help? Sorry to be a pain. Thanks, Jim
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Thursday, September 5th, 2019 AT 11:34 AM
Tiny
SCGRANTURISMO
  • EXPERT
Hello again,

You are not a pain at all. I've just been a little busy, and I apologize for not getting back to you sooner. So this is a little strange. In the wiring diagram I sent earlier, it clearly shows that the sockets relay (up by the top of the diagram) as being in Fuse Panel F, and the diagram of the fuse panel is of Fuse Panel F, but it looks nothing like your fuse panel. He system Audi uses for fuses is called a track fuse system that is a little hard to understand, but it clearly states that fuse panel F is in the right hand side of the trunk (luggage compartment). Let me do a little more research and I will get back to you with what I am able to find out.

Thanks,
Alex
2CarPros
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Friday, September 6th, 2019 AT 12:17 AM
Tiny
JIMAX
  • MEMBER
This is a Audi Q5 2 liter TDI s tronic UK. Thanks him
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Friday, September 6th, 2019 AT 12:47 AM
Tiny
SCGRANTURISMO
  • EXPERT
Hello again,

Okay, the fact that this is a United Kingdom vehicle is probably why I am not able to match the picture you provided with the diagrams in my reference materials. The model that is in my reference material is a Q5 with a 3.2L engine. I have sent you everything that I have about the fuse panel F, where the wiring diagram has the, Sockets Relay, that I am thinking is bad and the cause of why none of your vehicle's power sockets are getting power. If you can look at the cover of the luggage compartment fuse panel there should be a callout with where all the fuses and relays are located for that fuse panel. Find the sockets relay and then go to the link below.

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

There are also two fuse panels on each end of the dash board if you can't find the sockets relay in the luggage compartment fuse panel. Please get back to us with what you are able to find out and thank you for your patience.

Thanks,
Alex
2CarPros

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Friday, September 6th, 2019 AT 6:24 AM

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