Recent repairs, are they excessive

Tiny
LCHURCH
  • MEMBER
  • CHEVROLET SUBURBAN
1989 Chevy Suburban, 127k miles V-8
Recently while driving my check engine light came on. The day before I noticed my truck idling rough and thought it would die while stopped at a signal.
I took it right to the repair shop, they told me it was an O2 sensor, 350.00 to repair. I picked it up and drove the next day and it coughed and sputtered while I was attempting to get into the center lane of a 4 lane highway. I took it back to the same shop and this time they told me it was the fuel pump, they kept it over night and this morning called me to say it was going to be another 700.00 because of a sensor on the fuel tank showing more fuel than it had. And because it ran so low it burned up the fuel pump.
Now my issue is this, 3 years ago they replaced the fuel pump, no one has ever told me in the 10 yrs I've owned the truck that I shouldnt run it lower than 1/8 of a tank because it would burn up the fuel pump. I asked the shop mgr why no one told me this 3 years ago, he didnt have an answer.
I feel like they are totally taking advantage of a girl with a big truck who cant possibly know if they are telling me the truth or not.
Also, I am wondering if the real issue all along was this fuel sensor and not the O 2 sensor that they replaced.
Please help me make sure I am not being taken advantage of.

LC
Tuesday, September 18th, 2007 AT 1:08 PM

1 Reply

Tiny
SERVICE WRITER
  • MECHANIC
  • 9,123 POSTS
Ask them to look for a sending unit in the after market, if that is what they are reffering to. I don't know that they being straight or not. Sometimes a vehicle can make you look bad. What I don't believe is the low fuel issue. I run mine down to nothing all the and still have the original pump. I've heard the logic regarding the low fuel causing the pump to overheat and it sounds like the rhetoric that global warming is a myth.
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Tuesday, September 18th, 2007 AT 1:48 PM

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