There could be an easy fix for this which is to just open the door handle on the inside of the vehicle. The exterior handle will not flip the latch, but the inside will. So, give that a try and let us know if that opens the latch.
If not, then we may need to open the door panel and see what is happening when you operate the handle.
Here is a guide that will help with this:
Please run through this and let me know what you find, and we can go from there. Thanks
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Sunday, November 21st, 2021 AT 2:13 PM