Sometimes you just get stuck with a bad "new" unit.
You could have other problems.
I suggest taking your vehicle to a popular auto parts store (Advance Auto Parts, AutoZone, others), they can test the unit on the vehicle.
With fresh eyes and hands on, they may be able to find connection problems or wiring issues.
If you want to try some DIY, see our repair guides at the top right of our pages. Here's a link to one guide:
Let us know your outcome.
Wednesday, March 13th, 2019 AT 7:32 PM