90 Pickup; they wouldn't give me the recall

Tiny
28BOOTS
  • MEMBER
  • 1990 ALL OTHER MAKES ALL OTHER MODELS
Brought my truck in for the head gasket recall, and they wouldn't give it to me. They said it was no longer open. I called another local dealer who wouldn't give it to me either. What do I do?
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Tuesday, January 30th, 2007 AT 8:58 AM

2 Replies

Tiny
MMPRINCE3000
  • MEMBER
You can talk to the Toyota zone office, or go to their website and complain.
Manufacturers, in general have a time limit on recalls unless they are safety related (I think).
It may also be the head gasket specified in the recall is no longer available.
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Tuesday, January 30th, 2007 AT 10:47 AM
Tiny
28BOOTS
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Thanks very much for your help. After days of wrangling over it, they aren't going to give me the recall. First they told me it wasn't open. Then I called National customer care, and was told it never expires and I was eligible. I didn't get the name of the customer agent who told me that because I'm an idiot. I went back to my dealership, and they now told me my vehicle fit the specifications, but the warranty was expired. I called National customer care back, and they said it was open, but my vehicle may not fit the specifications, and that not all 3-VZE engines were recalled, but they didn't know whether mine wasn't recalled or they just didn't notify me, and that they couldn't do anything about it. This is where I threw my hands up.

Thanks though.
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Thursday, February 1st, 2007 AT 2:58 PM

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