Short in fuel pressure sensor was repaired, however the check engine light turned back on

Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

What are they waiting for? Did they indicate they found an issue? Please make sure you point out the extended cranking required.

I feel for you. If I had a new vehicle like this, I would be so upset.

Keep me in the loop. Also, I hope you have a nice 4th.

Take care,

Joe
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Saturday, July 2nd, 2022 AT 9:11 PM
Tiny
ANTHONY ARENA
  • MEMBER
They said the fuel pump needs to be replaced, so they ordered one, but they indicated they have no idea when it will come in. That frustrates me.
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Saturday, July 2nd, 2022 AT 9:51 PM
Tiny
JACOBANDNICKOLAS
  • EXPERT
I'm not sure why a fuel pump would be delayed. Here is what I suggest. Give them a few days. If they don't get one, contact a zone rep / customer service at GM and tell them of all the issues you have had. Tell them you are waiting for a fuel pump and they can't seem to get it.

You should be able to find the 800 number in the rear of the vehicle owner's manual. If you can't, let me know and I find it for you.

Take care,

Joe
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Sunday, July 3rd, 2022 AT 12:15 AM
Tiny
ANTHONY ARENA
  • MEMBER
Yes, found it customer assistance 800-222 3020.
Also, on chevy web page number for service history 866-694-6546 will try both in a couple of days.
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Sunday, July 3rd, 2022 AT 1:04 AM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

I'm glad you found them. I wouldn't bother calling unless you are not satisfied with how quickly they take care of the issue. I'm hopeful they will.

Take care and have a great 4th tomorrow.

Joe
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Sunday, July 3rd, 2022 AT 6:34 PM
Tiny
ANTHONY ARENA
  • MEMBER
It is going on 3 weeks now still waiting at the dealer for a fuel pump for the car called GM/Chevrolet directly. They can't tell me why this is taking so long. Do you possibly know where I can find fuel pump part number? Because on gm parts page they have like 2 of them both can be delivered by 17th July just don't know which one I would order and bring to auto shop I'm out of patience just don't know part number. Thanks, any input that would be helpful.
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Friday, July 15th, 2022 AT 3:21 AM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

When you spoke with customer relations, did they offer any help? If not, be firm and say you need help because the dealership isn't getting it for you.

As far as the part number, there is a high-pressure pump and a lift pump in the tank. I attached the part numbers below. One is for a convertible, so unless that is what you have, you can eliminate that one.

Let me know if that helps.

Take care,

joe

See pic below.
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Friday, July 15th, 2022 AT 9:28 PM
Tiny
ANTHONY ARENA
  • MEMBER
I was on phone with GM for an hour, that just kept telling me that there is a part shortage and cannot give me a time frame they can't do anything more at the moment. Really frustrating, I have been calling local repair shops up on the matter as well. I have a ss convertible. Question, can either one be used because the non-convertible part seems to be available to be sent to dealer? There's a dealer by me that can get this part the 1271161.
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Friday, July 15th, 2022 AT 11:26 PM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

The idea that the part number is different for the convertible, I suspect the fuel tank is set up differently because it's a convertible. So, I have to say no.

As far as the part number you attached, it is for a convertible SS with the LT1 engine. Is that what you have? According to GM parts giant, it will. See pic below and confirm I put in all the correct information.

Joe
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Saturday, July 16th, 2022 AT 4:55 PM
Tiny
ANTHONY ARENA
  • MEMBER
Yes, that seems correct. I called several auto places and they all will get back to me, they wanted my VIN so they can do a search. Thanks
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Saturday, July 16th, 2022 AT 7:40 PM
Tiny
ANTHONY ARENA
  • MEMBER
Just to let you know you have given me more help and info than GM themselves they seem not to care. I do understand that part must be ordered and there is a parts shortage, but I feel they are not concerned and doing enough to help me. All I get are apologies and try again this week for mor info or updates they said.
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Saturday, July 16th, 2022 AT 7:49 PM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Anthony,

All I can say is the world has changed. Everyone feels entitled to everything but don't want to work hard, be helpful, or care. I wish I was there near you. I would figure it out one way or another.

Do me a favor. Send me the last 8 digits of your VIN. I have a few friends that may be able to find what is needed.

Let me know what I can do to help.

Joe
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Saturday, July 16th, 2022 AT 9:26 PM
Tiny
ANTHONY ARENA
  • MEMBER
Last 8 are M0139949.
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Saturday, July 16th, 2022 AT 10:09 PM
Tiny
ANTHONY ARENA
  • MEMBER
I have been looking online there are parts available I'm willing to buy it just I want to get the right one. There are a lot of mechanics I've talked to, no one gets back to me as of yet, but some they want to get part not have one brought to them. Any help is appreciated. Thanks
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Saturday, July 16th, 2022 AT 10:15 PM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

They want to mark up the cost. That's why they don't want you to bring your own parts. Most shops get discounts from part suppliers. Then they can charge you retail or more and make extra money.

I'm going to see if I can get more info tomorrow for you. The dealership near me opens at 8, but I won't be able to get back to you until evening. Hopefully, they will be able to tell me if the one needed truly is on backorder. That's why I needed the VIN. That way we can be certain of the correct part.

Take care,

Joe
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Sunday, July 17th, 2022 AT 8:41 PM
Tiny
ANTHONY ARENA
  • MEMBER
Thanks.
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Monday, July 18th, 2022 AT 12:55 AM
Tiny
ANTHONY ARENA
  • MEMBER
I received a return call from the Chevrolet dealer in NJ, he told me that my car takes two fuel pumps, one on engine and one in tank, does that seem right? One pump he has but the other he would need to order that might take a while since there is parts problem. Thanks
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Monday, July 18th, 2022 AT 8:37 AM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

Yes, there is a lift pump in the fuel tank and a high-pressure pump under the hood. I referenced that on July 15th. By chance do you know which one is the issue? Did the dealer in NJ tell you which would be delayed?

Joe
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Monday, July 18th, 2022 AT 1:08 PM
Tiny
ANTHONY ARENA
  • MEMBER
I don't know which one needs replacing the dealer I spoke to today, said the one in tank is the hard one to get
GM called me earlier today and said they are going to put this through their delayed or expedited department, so we'll see.
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Monday, July 18th, 2022 AT 1:21 PM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

I believe the one you asked about is the one in the tank. So, it should be available. Regardless, let me know what they tell you.

Joe
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Monday, July 18th, 2022 AT 7:25 PM

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