My 2009 BMW 750Li is 18 months old with 13,800 miles. During this time, I've had to add 6 quarts of oil. I've taken it to the dealer twice and have been told that this is within BMW specifications of oil use of up to 1 quart every 1,750 miles, which seems outrageous to me. Further, my 750 usually has difficulty starting with the starter turning and turning until it eventually starts. Twice, the process has timed out and not started. My dealer just said they couldn't replicate a problem, which is ridiculous as it is more the typical start than the norm experienced when the car was new. What do I do now? Any ideas as to the causes of my problems and how to fix?
BMW has taken the stance that if their people cannot duplicate the customers concern, it cannot be happening. I agree with you that the oil consumption seems quite excessive, however it is within the realm of what BMW considers acceptable, and as to what you can do about it, I would say that having documentation for all the trips to the dealer and all the oil you put in the engine would be the first step. You may also wish to consider voting with your checkbook, if BMW is not going to offer a decent explanation for a 2009 model year car doing what you claim it is doing without a reasonable effort to adjust or telling you it is normal, then you may wish to consider another marque. As to fixing it, you should consider the car is under warranty and anything you might try to do could void the manufacturers warranty. I dont make the news, I just report it.
June, 23, 2014 AT 12:16 PM
Hello my friend,
I'd like to add a response to your oil issues. Now I had the same problem with my 2008 650I and I was adding a quart of synthetic oil almost like you were but not as many. To answer the question to their response to the problem is NO, that's not normal. Not sure how much the engines have changed but there is this thing called the "Alternator Bracket Gasket: that leaks a substantial amount of oil in the time frame you've described. I know because it is a very expensive dealer fix at around $2k mostly labor because the part cost a measly $5-$8 dollars. The rest "YES" is labor. The oil leaks in the lower engine protective cover that's why you do not see oil on the ground. BMW service department just cleans the cover after your service. NOW, this is what you should do with your low mileage vehicle. Contact BMW NORTH AMERICA. Give them a piece of your mind about your expensive "Ultimate Driving Machine" and guess what, your service advisor will call you within a couple days with a repair solution, if not. There's always the Lemon Law! God Bless, 06Beemer Man!