Clock and Navigation went blank after disconnecting the battery

Tiny
CANDO1
  • MEMBER
  • 2008 CADILLAC STS
  • 3.6L
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 145,000 MILES
I found information on a fix but cannot find the file.. I have the NAV with BOSE 6 DVD player..
the file in looking for is... loading.kwi this is the link for the GM bulletin
https://static.nhtsa.gov/odi/tsbs/2019/MC-10169345-9999.pdf

is there only one or version 2 and where can I find them
Thanks, Floyd
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Saturday, October 10th, 2020 AT 7:22 PM

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Tiny
DANNY L
  • EXPERT
Hello, I'm Danny.

From what I read the clock will have to be reset by using a proper scan tool. The bulletin you read and a diagnostic guide I found said the same thing that there is no manual way to set the clock. I've attached the way to reset below using a scan tool. Hope this helps and keep us updated. Thanks for using 2CarPros.
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Saturday, October 10th, 2020 AT 7:38 PM

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