Rear hatch

Tiny
JGREENE1426
  • 2006 FORD EXPLORER
  • 4.0L
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 108,000 MILES

The rear hatch will not open? There is no key hole for the rear hatch, the fob only unlocks it. There is an outside handle but it will not open, it doesn't feel like the linkage is off but who knows, as far as I know there is no inside hatch release.

Thanks

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Sunday, February 8th, 2015 AT 9:41 AM

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Tiny
2CARPROS KEN
  • ADMIN
  • 11,755 POSTS

It sounds like the latch has failed and you need to replace it, to manually open the window you will need to go inside the car and remove the inner panel. Then locate the latch and find where to pop it open, once that is done you can unbolt the latch and get a new one from Ford. To be sure follow the testing description bellow.

Start by making sure everything is operating correctly, follow the following procedures and then bring me word.

DIAGNOSIS AND TESTING > Locks, Latches and Entry Systems > Principles of Operation > Unlocking the Doors and Liftgate with the Remote Keyless Entry (RKE) Keypad System

To unlock the driver door, enter either the factory set code or a personal code; each digit must be pressed within 5 seconds of the prior digit. The interior lamps illuminate.

To unlock all doors, enter either the factory set code or a personal code (driver door unlocks) and press the 3/4 control within 5 seconds.

To open the liftgate window glass, enter the factory set code or a personal code (driver door unlocks) and press the 5/6 control within 5 seconds.

After you have followed the following steps find below the closest problem that you are having in this symptom charts, and bring me word.

GO to PINPOINT TEST A.

The door locks operate only one way

GO to PINPOINT TEST A.

The doors do not lock/unlock using the remote keyless entry (RKE) keypad

GO to PINPOINT TEST B.

The doors do not lock/unlock using the remote keyless entry (RKE) transmitter

GO to PINPOINT TEST C.

The autolock does not operate correctly

GO to PINPOINT TEST D.

Panic feature is inoperative/does not operate correctly

GO to PINPOINT TEST E.

The remote keyless entry (RKE) keypad illumination is inoperative

GO to PINPOINT TEST F.

The remote keyless entry (RKE) transmitter is out of synchronization

GO to PINPOINT TEST G.

The smart lock does not operate correctly

GO to PINPOINT TEST H.

The liftgate window glass is inoperative

GO to PINPOINT TEST I.

The liftgate window glass does not release using the remote keyless entry (RKE) transmitter

GO to PINPOINT TEST J.

The remote keyless entry (RKE) transmitter has poor range performance

GO to PINPOINT TEST K.

The memory seats do not operate correctly using the remote keyless entry transmitter (RKE) transmitter.

VERIFY that the memory is activated and if activated, refer to SEATING -- EXPLORER for diagnosis of the memory seats. If not, activate the RKE memory function refer to REMOTE MEMORY ACTIVATION.

The auto unlock does not operate correctly

Please let us know happens.

Best, Ken

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Monday, February 27th, 2017 AT 4:49 PM
Tiny
ALJESONBACOLOD
  • 2000 FORD EXPLORER

2000 Ford Explorer 4 cyl Two Wheel Drive Automatic 170000 miles

The lever on the back hatch is broken. I cannot open the back at all. The window button stills works and can acess the back, but hatch won't open. The lever has no resistance, meaning if pull on it, it just moves back and forth. I cannot access my spare tire, because in the panel enclosed in the hatch is another lever to lower my spare tire. Please help

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Monday, February 27th, 2017 AT 4:49 PM (Merged)
Tiny
JACOBANDNICKOLAS
  • EXPERT
  • 68,430 POSTS

Either the linkage came off, or where it mounts to the handle broke. You need to get in the back of the vehicle (inside) and remove the pannel so you can gain access to the handle and determine what happened. THere are screws that need removed and plastic clips between the panel and the door.

Let me know what you find.

Joe

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Monday, February 27th, 2017 AT 4:49 PM (Merged)
Tiny
ALJESONBACOLOD
  • MEMBER

Cannot fully remove the rear panel. I can look inside and see that the yellow clip attach to the handle is broken. How can I open the hatch even though I cannot take off the panel?

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Monday, February 27th, 2017 AT 4:49 PM (Merged)
Tiny
2CARPROS KEN
  • ADMIN
  • 11,755 POSTS

Hey Aljesonbacolod,

You must remove the panel even if it means breaking it, there is nothing you can do the panel must come off.

Please let us know happens so it will help others.

Best, Ken

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Monday, February 27th, 2017 AT 4:49 PM (Merged)
Tiny
HARLEY HARMON
  • 2000 FORD EXPLORER
  • 180,000 MILES

Rear hatch want open

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Monday, February 27th, 2017 AT 4:49 PM (Merged)
Tiny
MHPAUTOS
  • EXPERT
  • 31,766 POSTS

Can you hear the solenoid activate? If not you will have to remove the trim and check power at the solenoid first.

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Monday, February 27th, 2017 AT 4:49 PM (Merged)
Tiny
CBS4389
  • 1999 FORD EXPLORER

1999 Ford Explorer 6 cyl Two Wheel Drive Automatic 161000 miles

I cant get the rear hatch to open. When I push the handle it feels loose and has no tension. How do I replace this assembly? How do I do it with hatch shut? Thanks

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Monday, February 27th, 2017 AT 4:49 PM (Merged)
Tiny
JACOBANDNICKOLAS
  • EXPERT
  • 68,430 POSTS

It sounds like you need to remove it from the inside. You can do it, just not to easily.

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Monday, February 27th, 2017 AT 4:49 PM (Merged)

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